James Clark
Finchville,KY
Summary
Dynamic leader with a proven track record at the United States Army Recruiting Command Recruiting and Retention College, enhancing performance through innovative instructional strategies and a strong focus on organizational development. Excelled in building relationships and fostering teamwork, achieving a 42% increase in event lead collection during time as an events and outreach specialist. Skilled in performance consulting and exceptional communication, I drive continuous learning and development.
Overview
19
19
years of professional experience
Work History
Training Developer
United States Army Recruiting Command Recruiting a
11.2021 - Current
- Enhanced employee performance by designing and implementing comprehensive training programs.
- Established a system for tracking employee progress throughout their ongoing professional development journey.
- Conducted regular reviews of curriculum content for accuracy and relevancy, making necessary revisions as needed based on feedback from participants or changing needs within the organization.
- Collaborated with other teams throughout the country, sharing insights on effective training development strategies.
- Championed a culture of continuous learning within the organization, inspiring employees to pursue personal growth and development opportunities.
- Reduced onboarding time with streamlined training materials and processes.
- Created blended learning experiences combining instructor-led sessions, e-learning modules, and hands-on activities to appeal to diverse learning preferences.
- Mentored new trainers, providing guidance on effective instructional techniques and best practices.
- Managed multiple large-scale training projects, ensuring timely completion within budget constraints.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Utilized variety of instructional design methodologies to create effective learning experiences.
Events and Outreach Specialist
1ST BDE USACC
01.2018 - 11.2021
- Increased community engagement by implementing targeted outreach strategies for Army ROTC and regularly participating in relevant events.
- Networked in one or more concentrated areas of the national and local Army events and outreach programs to build new connections and make initial contacts with prospects.
- Represented organization at industry conferences by manning booths and giving polished presentations.
- Served as subject matter expert in public events for the Brigade HQ ad battalion. Advised battalions regarding requirements for advertising, promotions, marketing and other activities in support of recruiting and/or outreach events.
- Conducted individual key personnel training (staff training) foe the implementation of new Event Lead collection program that resulted in a 42% increase of requests of information from events.
- Developed virtual training program to educate students on Military colleges, ROTC, and scholarships during surge in on-line learning requirements.
- Planned and developed annual training for senior ROTC recruiting operation Officers specifically towards improving recruiting resulting in 109% mission accomplishment over 3 years.
- Created marketing materials, including brochures, flyers, and social media content to increase program visibility within the community.
- Improved overall client satisfaction with timely follow-ups, diligent communication, and attentive problem-solving skills.
- Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
- Built trust with clients by consistently following up on progress and offering additional support when needed, fostering long-lasting relationships.
- Collaborated with various companies and government entities to shape approaches and leveraged trends in local marketplaces and industries.
- Collaborated with interdisciplinary teams to effectively address complex issues faced by clients from diverse backgrounds.
- Monitored progress towards service plan goals.
Human Resources Assistant
US Army Human Resources Command OPMD
06.2012 - 01.2018
- Managed all actions relating to the assignment, professional development and education of over 1,000 Dental Corps (DC) officers, Advised the Dental Corps Branch Chief, Deputy and Assignment Officers (AOs) regarding all matters HR and make accurate, informed decisions in their absences. (6/2015-1/2018)
- Supported the AMEDD LongTerm Health Education Training Team, health services directorate (6/2012-6/6/2015).
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Created job descriptions on boards for vacant jobs.
- Compiled employee records from individual departments to maintain central files.
- Set up orientations and initial training for new employees.
- Checked references for potential candidates.
- Coordinated employee relocation processes.
- Developed and maintained HR policies and procedures.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Brigade Master Trainer
3rd Recruiting Brigade United States Army
08.2009 - 08.2012
- Served as the enlisted advisor for the 3rd Recruiting Brigade consisting of 8 battalions dispersed over an eleven state area of the Midwestern region of the United States.
- Responsible for developing and evaluating training programs for the Brigade Leadership, developed and published Brigades first ever comprehensive US Army Reserve Station Commander training program, analyzed Brigade's US Army Reserves statistics and engineered site visits to train and provide focus on US Army reserve's.
- Exceeded revenue targets for the training department by actively promoting our services through various marketing channels and cultivating strong relationships with key clients.
- Designed customized training materials tailored to specific client needs, leading to improved learning outcomes.
- Oversaw day-to-day functions of training department.
- Developed and improved training courses to increase staff performance and overall training effectiveness.
Station Commander
Indianapolis Recruiting Battalion
06.2006 - 08.2009
- Managed, supervised, trained, counseled, and evaluated 16 personnel recruiters in 3 separate district offices.
- Team objectives were consistently met and exceeded. Team was recognized in 2009/2010 for accomplishing the district recruiting objectives by 125%.
- Mentored and trained 7 personnel recruiters who advanced/promoted and 2 were placed in district manager positions.
- Achieved highest award possible for recruiting excellence in fiscal year 2007
- Implemented a recruiter training program which resulted in 84% increase in production in fiscal year 2009.
- Participated in community events representing U.S. military and recruited interested parties.
- Consistently met or exceeded assigned recruiting quotas through diligent prospecting efforts combined with skilled relationship-building abilities honed over years of experience in the field.
- Exceeded mandated quota from headquarters based on military needs and availability.
- Advocated for staff members, helping to identify and resolve conflicts.
- Completed human resource operational requirements by scheduling and assigning employees.
Recruiter
Indianapolis Recruiting Battalion
12.2005 - 06.2006
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Studied job descriptions and qualifications to determine applicant requirements.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Implemented sourcing strategies to discover top talent in competitive markets.
- Operated and maintained applicant tracking and candidate management systems.
Education
Bachelor of Arts - Business Administration
Columbia Southern University
Orange Beach, AL06.2013
Associate of Arts - Business Management
Columbia Southern University
Orange Beach, AL06.2011
Skills
- Performance Consulting
- Instructional Strategies
- Collaboration and Teamwork
- Training and mentoring
- Analytical and Critical Thinking
- Relationship Building
- Conflict Resolution
- Organizational Development
- Data Analysis
- Customer Relationship Management (CRM)
- Exceptional communication
Job Related Training
University of Louisville Advanced Instructor Course 2023
U.S Army Advanced Training Developer Curse 2023
U.S Army Advanced Instructor Course 2022
Training Development Capability Course 2022
U.S Army Training and Education Developer Middle Manager Course 2021
common Faculty Development-Developer Course 2021
U.S Army Academic Cours Writing 2021
Army Management Staff College Foundation Course 2017
Senior Reserve Officer Training Corps Recruiting Operations Course 2017
Senior Reserve Officer Training Corps Recruiting Operations Course 2017
Total Officer Personnel Management Information System Certification 2013
Soldier Management System 2012
Recruiting Advanced Noncommissioned Officer Course 2007
U.S. Army Recruiting Station Commander Course 2005
Recruitment/Placement/Planning 2002
Interviewing/Hiring 2002
Eligibility Screening 2002
Basic Noncommissioned Officer Course 1999
Primary Leadership Development Course 1997
Armor Crewman Advanced Individual Training 1991
Affiliations
Shelby County Board of Education Security Task Force - Member
Southeast Christian Church - Member
References (available upon request)
Mr. Zenon Zacharyj (*)
Mr. Charles Green (*)
Mr. Don Hilton (*)
Hector Villapondo
(*) indicates professional reference
Additional Information
Army Management Staff College Foundation Course 20217
OPMD Civilian of the Year 2016
OMPD Civilian of the Quarter (4th) 2016
Achievement Medal for Civilian Service OPMD 2016
Commander's Award for Civilian Service OPMD 2016
Certificate of Achievement OPMD 2012
Meritorious Service Medal 2012
Recruiting Operations Course 2017
US Army Commendation Medal (6 Awards)
Us Army Achievement Medal (2Awards)
US Army Good Conduct Medal (7 Awards)
US Army Recruiter Ring
Certificate of Achievement 2013
Certificate of Appreciate 2012
Customer Service Appreciation Aware (5 Awards)
Warm Blessings Ministry and Shelter(volunteer)
Microsoft Office/Typing 40+wpm
Recruitment and Procurement
Timeline
Training Developer
United States Army Recruiting Command Recruiting a
11.2021 - Current
Events and Outreach Specialist
1ST BDE USACC
01.2018 - 11.2021
Human Resources Assistant
US Army Human Resources Command OPMD
06.2012 - 01.2018
Brigade Master Trainer
3rd Recruiting Brigade United States Army
08.2009 - 08.2012
Station Commander
Indianapolis Recruiting Battalion
06.2006 - 08.2009
Recruiter
Indianapolis Recruiting Battalion
12.2005 - 06.2006
Bachelor of Arts - Business Administration
Columbia Southern University
Associate of Arts - Business Management
Columbia Southern University
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