James Clark
Cascade Locks,OR
Summary
Seasoned Director of Operations with a proven track record at American Jewelers Institute, adept in strategic planning and execution. Excelled in driving sustainable growth and enhancing operational efficiency through effective resource allocation and decision-making. Skilled in Operations Management and fostering teamwork, significantly improved revenue and operational workflows. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
A successful manager leads by example, never being afraid to work along side others with his own shovel.
Overview
47
47
years of professional experience
Work History
Director of Operations
American Jewelers Institute
10.1986 - 10.2016
- Monitored budget and utilized operational resources.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Oversaw day-to-day production activities in accordance with business objectives.
- Negotiated with suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Oversaw building maintenance of HVAC, electrical, plumbing, security systems and internet services.
- Developed industry wide curriculum for state and national approve courses for state licensed vocational school.
- Developed school website in the early years of the internet and subsequently multiple revamping of school website over the years.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Supervisor
Westec Construction
02.1978 - 09.1986
- Evaluated customer needs and feedback to drive product and service improvements.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Frequently inspected production area to verify proper equipment operation.
- Devised and implemented processes and procedures to streamline operations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Shop Foreman
Black and Decker/Dewalt Industries
04.1970 - 12.1976
- ixManaged materials inside shop and at job locations.
- Used hand and power tools, equipment, and instruments accurately.
- Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
- Implemented inventory control measures, ensuring proper stock levels were maintained for efficient operations.
- Trained and coached employees to improve performance and skills.
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.
- Directed daily operations for team of six technicians and shop professionals.
Education
High School Diploma -
Campbell High School
Campbell, CANo Degree - Architectural Design
Portland State University
Portland, ORSkills
- Operations Oversight
- Strategic planning and execution
- Business Management
- Quality Assurance
- Cost Control
- Resource Allocation
- Operations Management
- Teamwork and Collaboration
- Decision-Making
- Proficient in Word, Excel, Rhinecad 3d
- Desktops, Laptops, and Mobile Devices
- Sound Judgment
Timeline
Director of Operations
American Jewelers Institute
10.1986 - 10.2016
Supervisor
Westec Construction
02.1978 - 09.1986
Shop Foreman
Black and Decker/Dewalt Industries
04.1970 - 12.1976
High School Diploma -
Campbell High School
No Degree - Architectural Design
Portland State University