Summary
Overview
Work History
Education
Skills
Interests
Timeline
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James Clark

Millboro

Summary


Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.


Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.

Overview

25
25
years of professional experience

Work History

Contractor

Self-employed
09.2012 - 12.2023
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Postmaster

US Postal Office
04.1999 - 09.2012
  • Assisted customers in determining proper postal service to align with individual needs.
  • Maintained a clean and organized post office environment, ensuring smooth daily operations and optimal working conditions for employees.
  • Managed all aspects of post office staffing, including hiring, training, scheduling, and performance management to ensure a high-performing team.
  • Monitored inventory levels to ensure adequate supplies were available for daily operations while minimizing waste from overstocking items.
  • Conducted periodic audits of financial records to maintain accuracy, transparency, and adherence to budgetary guidelines.
  • Ensured compliance with USPS regulations by regularly reviewing policies and procedures, maintaining up-to-date knowledge on relevant changes.
  • Hired, trained, and evaluated performance of 3 employees.
  • Developed strong relationships with local businesses, promoting postal services and generating revenue growth.
  • Enhanced customer satisfaction with prompt responses to inquiries and timely issue resolution.
  • Streamlined postal operations for increased productivity through effective staff training and resource allocation.
  • Established strong community presence by participating in local events and outreach programs, fostering positive relationships with local residents and businesses.
  • Developed and maintained detailed reports of all post office activities.
  • Increased revenue generation by optimizing retail offerings within the post office lobby area based on customer demand patterns.

Education

No Degree - Religious Studies

Liberty University
Lynchburg, VA

High School Diploma -

Bath County High School
Warm Springs, VA
01-1979

Skills

  • Attention to detail
  • Willingness to learn
  • Customer service
  • Basic carpentry
  • Problem-solving
  • Power tool operation
  • Basic math
  • Record keeping efficiency
  • Tool management
  • Job site safety
  • Residential construction
  • Carpentry abilities
  • Painting and finishing
  • Drywalling
  • Drywall installation
  • Flooring installation
  • Painting
  • Fixture installation
  • Complex Problem-solving
  • Window installation
  • Light carpentry
  • Painting proficiency
  • Tiling experience
  • Hand and power tools
  • Painting techniques
  • Caulking and sealing
  • Drywall hanging
  • Cabinet installation
  • Carpentry
  • Basic maintenance

Interests

  • Woodworking
  • Growing herbs, vegetables, or fruits in home gardens
  • Gardening
  • Camping
  • Fishing


Timeline

Contractor

Self-employed
09.2012 - 12.2023

Postmaster

US Postal Office
04.1999 - 09.2012

No Degree - Religious Studies

Liberty University

High School Diploma -

Bath County High School

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James Clark