James Clay
Cumming,GA
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
9
9
years of professional experience
Work History
Student ( Cyber Security School )
University of Tennessee at Knoxville
Knoxville, TN
01.2024 - Current
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Assisted with the deployment of new applications and updates to existing applications.
- Implemented security measures such as firewall configuration and virus protection software installation and updates.
- Developed a comprehensive report summarizing the findings of the research.
- Analyzed company's expenditures and developed financial models.
- Organized client meetings to provide project updates.
Security Officer Supervisor
Saint Mortiz
Alpharetta, GA
01.2023 - Current
- Monitored security personnel activities to ensure compliance with established policies and procedures.
- Maintained records of daily activities related to incidents, patrols, alarms.
- Ensured proper implementation of all access control systems including CCTV monitoring equipment.
- Responded promptly to emergency situations and coordinated with law enforcement agencies as needed.
Roofing Consultant
Erie Home
Alpharetta, GA
03.2022 - 01.2023
- Assisted customers in selecting appropriate roofing materials for their needs.
- Conducted detailed inspections of residential and commercial roofs to assess condition and identify potential problems.
- Researched industry trends related to roofing materials, construction methods, safety regulations.
- Prepared reports outlining findings from roof inspections as well as recommendations for repairs and replacements.
Online Wellness Coach
Against The Grain
Gainesville, GA
12.2016 - 04.2022
- Researched and implemented new technologies to enhance the user experience of existing applications.
- Provided technical support for users experiencing bugs or other difficulties while using the app.
- Developed customized fitness plans for clients to help them reach their goals.
- Created and managed online content related to fitness and nutrition.
- Monitored progress of clients through regular check-ins and assessments.
- Conducted weekly one-on-one consultations with clients to review progress and adjust plans accordingly.
Leasing Assistant
Georgia Heights
Athens, GA
05.2015 - 11.2016
- Maintained accurate records of tenant contracts, leases, and payments.
- Performed administrative tasks such as filing, scanning, photocopying, faxing and mailing documents.
- Answered phone calls from prospective tenants and provided information about available rental units.
- Provided customer service by responding to inquiries from current and potential tenants in a timely manner.
Education
Bachelor of Arts - Digital Communications And Multimedia
Tusculum College
Greeneville, TN05-2014
Skills
- Operations Support
- Project Coordination
- Database Updating
- Customer Service
- Presentation Development
- Data Entry
- Research and analysis
- Email and Telephone Etiquette
- Microsoft Office Suite
- Social media content creation
- LAN/WAN
- Troubleshooting
- Windows Operating System
- Help Desk Support
Timeline
Student ( Cyber Security School )
University of Tennessee at Knoxville
01.2024 - Current
Security Officer Supervisor
Saint Mortiz
01.2023 - Current
Roofing Consultant
Erie Home
03.2022 - 01.2023
Online Wellness Coach
Against The Grain
12.2016 - 04.2022
Leasing Assistant
Georgia Heights
05.2015 - 11.2016
Bachelor of Arts - Digital Communications And Multimedia
Tusculum College