James Coghlan
Concord,CA
Summary
Knowledgeable tasting room associate with background in wine tasting and customer service. Successfully managed tasting events and educated guests on various wine selections, enhancing their overall experience. Demonstrated keen attention to detail and excellent communication skills.
Overview
42
42
years of professional experience
Work History
Tasting Room Associate
Mcgrail Vineyads and Winery
01.2025 - Current
- Provided attentive service to guests by anticipating needs and promptly addressing requests or concerns.
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
- Contributed to positive online reviews by consistently delivering exceptional service to all tasting room visitors.
- Collaborated with team members to ensure seamless guest service and efficient operations during busy hours.
- Fostered lasting relationships with customers by maintaining excellent communication and follow-up skills.
- Educated visitors on winemaking processes, vineyard history, and varietal characteristics to enhance their appreciation of the wines.
- Assisted in training new team members on tasting room procedures, policies, and best practices for customer engagement.
Outside Sales Representative
Rexel, INC.
01.1991 - 01.2025
- Top Salesman in the State in 2017-2020.
- Top Salesman in bay area office 2012-2020.
- Grew sales an average of 12% per year.
- Worked closely with my support team to include them in all facets of the business. Used a team approach with my co-workers to handle 12 key accounts.
- Sold electrical construction products to contractors in the San Francisco commercial market.
- Retired
Outside Sales Representative
Wesco
01.1984 - 01.1991
- Spent my first 2 years in extensive training at various MFG. plants Around the country.
- Grew Top line sales an average of 15% per year.
- Made the 1-million-dollar club in sales in my 2nd year.
- Sold electrical construction products to contractors in the San Francisco commercial market.
Education
Bachelor of Science - Business, Criminal justice
California State University
Sacramento06-1984
High School -
De LaSalle High School
06-1978
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
Timeline
Tasting Room Associate
Mcgrail Vineyads and Winery
01.2025 - Current
Outside Sales Representative
Rexel, INC.
01.1991 - 01.2025
Outside Sales Representative
Wesco
01.1984 - 01.1991
Bachelor of Science - Business, Criminal justice
California State University
High School -
De LaSalle High School