James Coleman Jr

• Help customers get the correct parts to make the repair needed for the vehicle.
• Served customers in-store and by telephone to answer questions and place orders.
• Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
• Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.

Staged trailers to be loaded onto trains. .

Parked trailers after they were taken off trains.

Did groundsman work loading and unloading trains

• Contributed to a positive workplace culture by providing exceptional support to team members and management.
• I gave breaks twice daily on 8 different operations.
• I stocked and did support work for those jobs.
• I knew most all the jobs in my area so I was able to help fill open jobs when we were under staffed.

I did pickup and deliveries of small engine equipment, atv and utilities.

I performed general service and minor repairs during the busy season.

• Repaired and installed bodywork such as panels and nose rails.
• Welded connections.
• Enhanced customer satisfaction by performing high-quality trailer repairs in a timely manner.
• Maintained accurate records of all completed work, providing transparency for management and clients.
• Improved trailer safety by conducting thorough inspections and identifying necessary repairs.
• Installed new parts on trailers according to manufacturer guidelines, ensuring proper fitment and functionality.
• Repaired or replaced damaged components on trailers, restoring them to optimal functionality quickly and effectively.

I performed general service on vehicles.

Tires, oil changes, state inspection, and minor repairs.