James Collins
Tuskegee,AL
Summary
Dynamic professional with extensive experience as a Lineman at Utility Board Of Tuskegee, excelling in storm damage repair and emergency repairs. Proven ability to operate bucket trucks and utilize electrical safety procedures, while fostering teamwork and attention to detail. Committed to delivering exceptional results and enhancing customer satisfaction through effective problem-solving.
Overview
12
12
years of professional experience
Work History
Lineman
Utility Board Of Tuskegee
Tuskegee, AL
04.2017 - 11.2024
- Performed maintenance and reconducting work in varied weather conditions.
- Handled emergencies and outages demanding additional repair efforts.
- Worked on both dead and energized lines.
- Removed old poles and hardware and replaced with new equipment.
- Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
Paint Sprayer
Masterbrand Cabinets
Auburn, AL
08.2014 - 04.2017
- Increased production efficiency with expert knowledge of paint mixing, thinning, and application methods.
- Ensured timely project completion by adhering to schedules and prioritizing tasks efficiently.
- Contributed to customer satisfaction by delivering exceptional craftsmanship on all completed projects.
- Reduced material waste by accurately calculating required quantities of paints and solvents for each job.
- Achieved consistent paint finishes by utilizing proper spray techniques and equipment maintenance.
Customer Service Representative
Victory Land Racing And Casino
Shorter, AL
03.2013 - 07.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Education
High School Diploma -
Booker T Washington
Tuskegee, ALSkills
- Bucket truck operation
- Heavy lifting
- Storm damage repair
- Hand and power tools
- Electrical power line installation
- Grounding techniques
- Electrical safety procedures
- Safety meetings
- Power line installation
- Emergency repairs
- Multitasking Abilities
- Teamwork
- Attention to detail
- Multitasking
Timeline
Lineman
Utility Board Of Tuskegee
04.2017 - 11.2024
Paint Sprayer
Masterbrand Cabinets
08.2014 - 04.2017
Customer Service Representative
Victory Land Racing And Casino
03.2013 - 07.2015
High School Diploma -
Booker T Washington