James Colon
Richmond Hill
Summary
Dynamic Facility Operation Manager with a proven track record at The American Academy of Dramatic Arts, enhancing operational efficiency through strategic scheduling and effective team leadership. Expert in building maintenance and incident reporting, I successfully improved tenant satisfaction and streamlined communication, fostering collaboration across departments while ensuring compliance with safety standards.
Facility operations professional with strong track record in managing complex projects and optimizing workflows. Focused on fostering team collaboration and consistently achieving high-quality results. Adept at adapting to evolving needs and ensuring operational efficiency. Skilled in resource allocation, maintenance planning, and safety compliance, coupled with proactive and reliable approach to problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Facility Operation Manager
The American Academy of Dramatic Arts
08.2019 - Current
- Directed facility operations on a daily basis, maintaining strict compliance with safety regulations and standards.
- Managed and coordinated maintenance efforts for equipment and building systems, ensuring minimal downtime and optimal performance.
- Assessed existing service protocols and developed facility policies aimed at optimizing operations and improving user experience.
- Managed logistics coordination for events, ensuring optimal space utilization and efficient resource allocation.
- Administered and optimized maintenance schedules for equipment and building systems, ensuring peak operational performance.
- Led cross-functional teams in troubleshooting operational issues to minimize downtime.
- Trained staff on facility management best practices and emergency procedures, enhancing team readiness.
- Coordinated maintenance schedules and vendor agreements to support seamless facility functionality.
- Implemented safety protocols, enhancing compliance and reducing incidents across the facility.
- Managed inventory of supplies and equipment, optimizing resource allocation for operational efficiency.
- Developed training materials, facilitating onboarding processes for new staff members.
- Streamlined communication between departments, improving collaboration on facility management projects.
- Collaborated with cross-functional teams to address facility needs, fostering effective communication among staff members.
- Coordinated with vendors and contractors to secure high-quality services at competitive prices, optimizing facility expenses.
- Improved tenant satisfaction by addressing concerns promptly, maintaining open lines of communication between management and occupants.
- Organized regular staff meetings to discuss ongoing projects, operational challenges, and opportunities for improvement within the facility.
- Managed maintenance tasks for optimal building performance, ensuring timely completion of repairs and upgrades.
- Enhanced safety standards by conducting regular inspections and addressing potential hazards promptly.
- Responded to building emergencies and managed repairs.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Interviewed, hired, and trained qualified maintenance employees.
- Maintained facility grounds, equipment, and safety compliance.
- Ordered, maintained and distributed supplies and inventory.
- Supervised building automation systems, focusing on the reliability and efficiency of HVAC, security, and audio-visual technologies.
- Reviewed and oversaw construction and renovation projects.
Education
High School Diploma -
John Adams H.S
Queens, NYSkills
- Work order management
- Groundskeeping
- Building maintenance
- Building inspections
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
Supervision of fire alarm S95 ,
City wide standpipe system, S13
Languages
Spanish
Native or Bilingual
Timeline
Facility Operation Manager
The American Academy of Dramatic Arts
08.2019 - Current
High School Diploma -
John Adams H.S