James Conahan
Largo,FL
Overview
24
24
years of professional experience
Work History
Golf Caddie
Pelican Golf Club
01.2020 - Current
- Ensured golfer satisfaction by anticipating needs and proactively addressing inquiries or concerns.
- Developed strong relationships with golfers through exceptional interpersonal skills and superior caddie services.
- Enhanced golfer experience by providing strategic advice on course layout and shot selection.
- Carried two bags of clubs for full 18-hole rounds of golf.
- Determined distances to pins and advised players on proper clubs and methods.
- Demonstrated adaptability in working with varying player skill levels, from beginners to advanced professionals.
Golf Caddie
Caddiemaster/Concession Golf Club
08.2020 - 01.2022
- Ensured golfer satisfaction by anticipating needs and proactively addressing inquiries or concerns.
- Assisted golfers in maintaining a steady pace of play, contributing to a more enjoyable round for all participants.
- Developed strong relationships with golfers through exceptional interpersonal skills and superior caddie services.
- Enhanced golfer experience by providing strategic advice on course layout and shot selection.
- Assisted golfers with selecting clubs, choosing strategies and lining up shots.
- Predicted wind speeds and read green slopes to suggest appropriate approaches to players.
Player Support Specialist
PXG
05.2020 - 07.2020
- Provided professional & exceptional customer service to all clients.
- Custom fit perspective clients for irons, wedges, fairway woods, drivers, putters & merchandise
- Built strong relationships through excellent communication, organizational skills, follow up & rapport.
Owner/operator
Spinnergy Fitness-Boxing-Training-Cycle
01.2009 - 11.2019
- Overall management, evolution and development of all facilities and training programs
- Create working budgets and reporting metrics
- Create & Establish a baseline of program offerings
- Close team/working relationship, leadership role, training, and development of Personal Training staff
- Coordinate the development of activities and initiatives to generate leads by networking the local area and maximizing the opportunities for sales
- Collaborative role in hiring, training and development of Fitness support staff, front desk and program developers
- Created and established training and development programs for a teams of Personal Trainers and sales associates that delivers on company goals and reflects its values
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Co Owner
Revive
01.2016 - 01.2018
- Collaborative development of innovative approach to health and wellness
- Incorporating physicians and medical staff to create an optimization experience for athletes and wellness enthusiasts
- Established management procedures, medical protocols, baseline of program offerings
- Leader in the evolution and development of all facilities
- Create working budgets and reporting metrics
Personal Trainer and Golf Fitness Specialist
4th St Boxing/Oxygen Fitness
06.2001 - 01.2009
- Designed individual strength and conditioning plans for clients and teams
- Worked with medical professionals, coaches and athletes to ensure that players are ready to play, maintain proper diets, and develop a program devoted to injury prevention
- Evaluate the physical condition of athletes, assist with establishing dietary and fitness plans, and use knowledge base sports-related exercises and technology to optimize performance
- Teach clients how to lower scores and prevent golf-related injuries
- Boost their reputation, career, and client base as the go-to experts on golf conditioning for amateurs and pros alike
- Perform both golf-specific and health-related fitness assessments
- Show clients how to improve head speed, bolster driving distance, and reduce the chance of lower-back injuries
- Implement integrated training approaches with the newest technology and research to optimize performance
- Invest in their client's lives and futures
Sales Manager
Alps Corp
01.2003 - 05.2005
- Managed 36 independent sales representatives, country wide
- Extensive weekly travel to manage clients, sales reps, provide informative business lectures about products, newest advances in development and technology
- Responsible for building strong customer relationships and demonstrated success in sales in converting prospects to conversions
- Managed in-bound calls and emails in a professional, confident, and timely manner, provided above average customer service and follow-up
- Provided accurate and clear resolution status and proactively ensured order information was highly accurate
- Updated customers and representatives on various promotions and incorporate details as part of regular discussion items with customers
- Recognize, document and present representatives of trends in customer calls and sales distributions
- Conduct follow-up quality checks with customers and representatives for feedback/satisfaction on products and services
- Maintain product knowledge and keep up-to-date on new product details, improvements and technologies
Education
AA - Basketball Scholarship, Division All Star Team, Academic Athletic Honors both years
Keystone Junior College
BS - Bachelor of Business Administration - Marketing
Penn State University
Skills
- Engaging communicator
- Confident communicator
- Articulate communicator
- Solutions-based resolution
- Excellent customer service
- Attention to detail
- Self-motivation
- Accountability
- Time management
- Organization skills
- Team collaboration
- Independent contributor
- Integrity
- Sound judgement
- Discretion
- Proficient in Microsoft Office
- Proficient in Word
- Proficient in Excel
- Customer database experience
- Flexible approach
- Willingness to adapt to changing priorities
Timeline
Golf Caddie
Caddiemaster/Concession Golf Club
08.2020 - 01.2022
Player Support Specialist
PXG
05.2020 - 07.2020
Golf Caddie
Pelican Golf Club
01.2020 - Current
Co Owner
Revive
01.2016 - 01.2018
Owner/operator
Spinnergy Fitness-Boxing-Training-Cycle
01.2009 - 11.2019
Sales Manager
Alps Corp
01.2003 - 05.2005
Personal Trainer and Golf Fitness Specialist
4th St Boxing/Oxygen Fitness
06.2001 - 01.2009
AA - Basketball Scholarship, Division All Star Team, Academic Athletic Honors both years
Keystone Junior College
BS - Bachelor of Business Administration - Marketing
Penn State University
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