Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
33
33
years of professional experience
Work History
Headset Tech
University of Oklahoma Football
Norman , OK
01.2003 - Current
Maintain Headset equipment and keep up the needs for Football coaches and members of the team
NET/TELECOMMS ANLST
University of Oklahoma
NORMAN , OK
09.1991 - Current
Identified needs of customers promptly and efficiently.
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked with cross-functional teams to achieve goals.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Delegate work orders out to phone techs.
Program, network switch, port for IP phones.
Troubleshoot fire alarm circuits and emergency phones, IP phones, and analog phones.
program and maintain Avaya gateways for remote access to analog phones and faxes
Utilized various software and tools to streamline processes and optimize performance.
Education
Building Construction Technology
Moore Norman Technology Center - Norman
Norman, OK
05-1996
High School Diploma -
Norman High School
Norman, OK
05-1986
Programing And Set Up
Coach Comm Training
Auburn, AL
06.2024 - 06.2024
No Degree - Programing And Set Up, And Maintaining of Voice Mail System And Fax Server
OCTELL
San Jose, CA
06.1996 - 06.1996
Skills
Team Management
Critical Thinking
Analytical
Computer Skills
Multitasking
Research
Maintenance & Repair
Training & Development
Timeline
Programing And Set Up
Coach Comm Training
06.2024 - 06.2024
Headset Tech
University of Oklahoma Football
01.2003 - Current
No Degree - Programing And Set Up, And Maintaining of Voice Mail System And Fax Server
OCTELL
06.1996 - 06.1996
NET/TELECOMMS ANLST
University of Oklahoma
09.1991 - Current
Building Construction Technology
Moore Norman Technology Center - Norman
High School Diploma -
Norman High School
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