James Conley
Henderson,NV
Summary
I am a motivational team-builder with exceptional mentorship and communication skills. I enjoy helping teams to be productive and achieve top-level performance. I am proactive, organized, reliable and cheerful.
Overview
8
8
years of professional experience
Work History
Racing Tour Series Director
Northwest Figure 8 LLC
Brier, WA
08.2018 - Current
- Developed promotional materials, including flyers and brochures, to increase brand awareness.
- Organized and staffed promotional events for clients at various venues.
- Cultivated relationships with potential customers through direct communication and networking activities.
- Provided feedback to clients on the effectiveness of their marketing campaigns.
- Contributed to creating a range of online materials like website content and social media updates.
- Formulated plans to expand business operations and grow overall territory and client base.
- Increased sales by encouraging customers to purchase additional products and services.
- Teamed with other demonstrators to put on large-scale promotions.
- Coordinated with vendors to ensure timely delivery of promotional items such as banners, signs, displays and giveaways.
- Created sales presentations to be used during client meetings or conferences.
- Built strong base of loyal customers through friendly interactions and professional engagement.
- Worked independently with minimal supervision, taking ownership for assignments.
- Effectively managed rejection by maintaining a professional demeanor and staying composed under pressure.
- Presented professional appearance to produce tangible, positive impact.
Owner
Conley Family Roadside
Brier, WA
09.2016 - Current
- Over 10 years of award-winning experience in roadside assistance, contracted with AAA.
- Managed daily operations of business, including hiring and training staff.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Ensured high level of client satisfaction through consistent delivery of superior customer service.
- Implemented quality assurance processes to ensure product excellence
- Explored potential partnerships for business growth.
- Fostered collaborations and resource-sharing among fellow business owners to create successful joint ventures.
- Created organizational policies and procedures.
- Offered valuable direction and mentorship to staff members.
- Evaluated personnel's adherence to company objectives.
- Consistently evaluated positive employee performance on a recurring basis.
- Managed worker performance to achieve goals of increased productivity, efficiency, and cost savings.
- Demonstrated exceptional verbal skills by engaging customers in conversation to accurately assess their needs and requirements.
- Managed workflow by assigning duties to staff, establishing clear objectives.
- Oversaw merchandise inventory and initiated timely reordering to ensure availability.
Education
High School Diploma -
Sumner High School
Sumner, WASkills
- Team Leadership
- Business Development
- Professional Development
- Strategic Negotiation Skills
- Creative Problem-Solving
- Process Optimization Management
- Logistics Management
- Effective Business Planning
- Conflict Resolution Skills
- Budget Control
- Content Development
- Company guidelines
- Understanding of Industry Standards
- Charismatic Leader
- Effective Team Coordination
References
- Kendra Brumnandez Fleet Manager with AAA Washington 425-761-3518
- Jeff Scholes Automotive Operations Manager with AAA Washington 425-646-2188
- Rob Nobles Automotive Business Controller 425-330-1952
Timeline
Racing Tour Series Director
Northwest Figure 8 LLC
08.2018 - Current
Owner
Conley Family Roadside
09.2016 - Current
High School Diploma -
Sumner High School
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