Support trade processing platforms through the monitoring and resolution of complex issues
Interact daily with clients, internal stakeholders, counterparties, traders, custodian banks and senior management
Identified and implemented process controls to streamline service efficiencies
Identify trade discrepancies to mitigate risks to the trade life cycle
International securities
Local market settlements, derivatives, repos, Treasuries, ADR and Corp Bonds
Middle Office Consultant
Newberger & Berman
09.2021 - 11.2021
Responsible for all phases of middle office functions with the primary objective to resolve current issues with the consolidation of multiple OMS systems
Reconciling discrepancies between trading systems and accounting systems
Accountable for monitoring and resolution of all Equity, Fixed Income and mutual fund breaks
Senior Settlements Officer
SOCIETE GENERALE USA
02.2017 - 04.2019
Assigned task to reduce fail rate for Societe Generale's US Broker dealer services
Networked with Worldwide SG departments such as FO/MO/BO, Risk, Legal, Compliance and Audit
Analyzed and reported to Management, Root Causes pertaining to all failing trades
Successful in reducing the overall fail rate from 34% to 11% in the first 6 months then to 5% in 12 by utilizing OMGEO CTM to pre match prior to S/D
Worked directly with DTCC to successfully bring the US Broker Dealer's affirmation rate up to industry standards, which reduced clearing charges in excess of 250k annually
Adjusted Fixed income and Repo departments workflow to utilize Omgeo CTM which increased successful settlements by 23%
Streamlined communication and escalation process with outsourced clearing services improving settlement processes
Systemized Oversight team to review and take action on SLA agreements with outsourced clearing services
Revamped sources and data necessary to accurately report KPI information to monitor specific lines of services and reduce Risk and Exposure
Property Management Director
Wrights Property Management LLC
11.2016 - 02.2017
Forge and sustain relationships with key decision-makers within residential and commercial properties
Developed reports, administer budgets, allocate resources, and initiate operational compliance to conform and comply with industry standards
Managed property improvement projects, partnering with contractors, building owners, and stakeholders to secure on-time deliverables
Successfully coordinated execution of multiple high-value property build-outs and upgrades to enhance marketability and position of assets
Successfully turned around high delinquency rate by effectively communicating with tenants and improving process for collecting and tracking revenue
Middle Office Manager
EXANE INC.
04.2013 - 11.2016
Streamlined all Foreign and US middle office functions, settlements and day to day workflow
Created, implemented and monitored risk controls for all markets
Communicated and coordinated risk control reports to home office for review and analysis to continually minimize risk exposures and potential losses focusing on options desk
Collaborating with Legal & Compliance on issues and regulatory requests
Implemented real time EOD surveillance reporting for trading activity
Responsible for daily OATS review, taking corrective action on all OATS breaks and rejections
Worked with DTCC to resolve discrepancies with counterparties not pre matching on OMGEO OASYS
Increased settlement rate by increasing frequency of Omgeo Alert updates
Updated risk control limits related to Market Access Rule (SEC Rule 15c3-5) as well as controls surrounding the error account
Risk Reduction, Establish Procedures, Monitoring Controls, Compliance, Mortgage-Backed Securities (MBS), Researched, coordinated and negotiated contracts for outside OMS vendors to implement systems necessary to automate workflow
Created the infrastructure and systems needed to effectively track and bill CMTA option trades
Managed NY staff for all Front, Middle and Back Office responsibilities
Served as project manager for multiple projects, including development and implementation of risk controls necessary to limit/eliminate the possibility of loss by preventing the event from occurring
Operations Director
DAHLMAN ROSE & COMPANY
01.2010 - 04.2013
Supervised employees for middle office and options desk to provide support and assistance for Customers, Sales, Trading, Syndicate, Finance, Compliance, Technology and Research Departments
Worked directly with key vendors to establish annual goals/objectives and monitored progress throughout the year, including providing course-correction guidance as warranted to guarantee agreed services
Efficiently performed various administrative duties on syndicate desk for Fixed Income Division
Reported all middle office functions directly to COO and CFO such as evaluation of staff, as well as trading and sales commissions, P&L's, errors and other relevant information
Monitored all Firm trading accounts at Pershing and Goldman Sachs to ensure accurate P&
Worked directly with CCO to implement account opening and client onboarding procedures to ensure that the firm was compliant with the most current rules
Assisted CCO in all trading compliance functions for strict process control analysis including determine, accessing and managing the risk associated with AML, KYC, US Patriot Act
Explored, researched and onboarded new business opportunities to expand revenue for the firm
Coordinated, Negotiated and Implemented OMS systems to increase allocation automation by over 30% to minimize staff and reduce human error vulnerability
Interacted directly with CFO to reconcile month end financial reporting
Responsible for reconciling, executing and reporting all FX (foreign currency) transactions and firm balances
International Operations Manager
NORTHEAST SECURITIES INC.
05.2000 - 12.2009
Managed all phases of operations of Domestic, International and Physical trade clearance issues
Extensive communications with compliance in overseeing all regulatory rules and regulations
International interaction with local market settlements in Latin America, UK, France, Germany, Belgium, India, Japan and many others
Daily interactions with accounting to ensure a smooth flow for the firm and the Brokers revenues
Responsible for the monitoring and reconciliation of all the firm's trading accounts
Managed a staff of 6-8 employees at any given time
Ensured the quality needed to successfully support approximately 200 independent brokers
Responsible for all documentation and paperwork to onboard and maintain customers' accounts
Interacted daily with Marketing to generate new business and profit centers for the firm
Responsible for all Forex trades to ensure customer satisfaction for multiple currency accounts
Supervised extending leverage to exotic issues for expanding investments utilizing non-purpose loans
Support and assistance with Private Placements
Onboarded and maintained multiple Tri Party relationships for existing BD's that were not eligible for clearing directly with Pershing
Client Services Specialist & Associate Banker at JP Morgan Chase & Chase BankClient Services Specialist & Associate Banker at JP Morgan Chase & Chase Bank
Director of Development & Grants Administration at Council of State Governments Justice CenterDirector of Development & Grants Administration at Council of State Governments Justice Center