Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

James Coons

Lincoln,NE

Summary

Dynamic and results-driven professional with a proven track record at Walmart, excelling in customer service and problem resolution. Recognized for innovative solutions that enhanced team performance and exceeded customer satisfaction. Skilled in data analysis and effective communication, fostering collaboration to achieve project goals and optimize operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sun Valley Lanes

Server
Lincoln, NE
03.2022 - 05.2025
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Achieved cost-savings by developing functional solutions to problems.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Recognized by management for providing exceptional customer service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

United States Marine Corps

Infantry Team Leader - United States Marine Corps
Lincoln, NE
06.2022 - 12.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Achieved cost-savings by developing functional solutions to problems.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.

Walmart

Online Grocery Pickup
Lincoln, NE
10.2020 - 02.2022
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

Lincoln Southeast High School
Lincoln, NE
05-2022

Skills

  • Time management
  • Customer service
  • Creative thinking
  • Team collaboration
  • Project management
  • Problem solving
  • Equipment maintenance
  • Quality assurance
  • Leadership
  • Problem resolution
  • Cross-functional teamwork
  • Task prioritization
  • Data analysis
  • Analytical thinking
  • Communication

Affiliations

  • I like hiking
  • I like hanging out with friends
  • I love watching sports

Accomplishments

  • I have had a handful if not more than a handful of rewards from when I was active duty in the United States Marine Corps

Certification

  • I like to stay on top of my work
  • I like to prepare my workspace for the next day
  • I know whats best for my task of duty

Languages

English
Professional

Timeline

United States Marine Corps

Infantry Team Leader - United States Marine Corps
06.2022 - 12.2024

Sun Valley Lanes

Server
03.2022 - 05.2025

Walmart

Online Grocery Pickup
10.2020 - 02.2022

High School Diploma -

Lincoln Southeast High School

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