James Cooper
Trenton,NJ
Summary
Detail-oriented Transit Bus Operator with expertise in safety compliance and passenger assistance. Proven track record in emergency response and effective communication with dispatch. Committed to delivering exceptional service while ensuring passenger safety.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
Work History
Transit Bus Operator
Nj Transit
Trenton, NJ
04.2023 - Current
- Operated transit buses safely on designated routes across urban and suburban areas.
- Ensured timely departures by adhering to scheduled stops and traffic regulations.
- Assisted passengers with boarding, disembarking, and providing route information.
- Conducted routine vehicle inspections to maintain safety and performance standards.
- Communicated effectively with dispatch regarding route changes and passenger needs.
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Provided assistance to elderly or disabled passengers with their transportation needs.
- Enforced passenger rules and regulations while providing courteous service.
- Kept an eye out for suspicious activity or unattended items on board the bus.
- Managed time effectively by arriving at stops on schedule according to route times.
- Monitored passengers to ensure they followed safety regulations and paid fares.
- Followed emergency procedures in case of accidents or other dangerous situations.
- Responded to customer inquiries regarding routes, schedules, and transfers.
- Maintained a clean interior of the bus by sweeping and removing debris between runs.
- Assisted passengers with mobility devices in boarding and disembarking safely.
- Delivered announcements over the public address system regarding route changes or delays.
- Resolved conflicts between passengers in a professional manner when necessary.
Customer Service Cashier
Walmart
Hamilton, Washington
01.2018 - 04.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to improve service delivery.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Complied with all health and safety regulations while performing job duties.
- Greeted customers promptly and responded to questions.
Education
Medical Assistant - Medical Assistant
Mercer County Community College
Trenton, NJ 03.2024 - 09.2025
Sime Darby Central High School
Monorvia, Liberia Skills
- Vehicle operation
- Route navigation
- Safety compliance
- Customer assistance
- CPR Certified
- Passenger management
- Emergency response
- Team collaboration
- Safe driving
- Emergency procedures
- Defensive driving
- Wheelchair securement
- Passenger assistance
- Route planning
- Traffic laws compliance
- Vehicle maintenance and repair
- Airport operations
- Clean driving record
- Passenger transportation
- GPS navigation
- Traffic law compliance
- Scheduling flexibility
- Loading and unloading luggage
- Customer relations skills
- Behavior management
- Cleanliness standards
- Mobility support
- Delivery management
- Passenger service and safety
- Pre-trip inspections
- CDL license
- CPR certification
Languages
English
Professional
Timeline
Medical Assistant - Medical Assistant
Mercer County Community College
03.2024 - 09.2025
Transit Bus Operator
Nj Transit
04.2023 - Current
Customer Service Cashier
Walmart
01.2018 - 04.2023
Sime Darby Central High School