James Cooper Jr.
Florence,AL
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
21
21
years of professional experience
Work History
Sales and Leasing Consultant
Bentley Chevrolet Cadillac
Florence, AL
02.2020 - Current
- Built relationships with clients by providing timely follow-up on inquiries or requests for information.
- Developed senior leadership reports for corrective action planning.
- Participated in training sessions to improve product knowledge and sales techniques.
- Obtained referrals from satisfied customers by regularly following up with established personal and business customers.
- Completed delivery of sold and leased products to customers within promised timeframes.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Sales and Leasing Consultant
Greenway Chrysler Dodge Jeep Ram of Florence
Florence, AL
11.2015 - 02.2020
- Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements
- Used consultative sales process to match customers with vehicles suiting their needs
- Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, and explained costs associated with purchase
- Researched new automotive releases to maintain knowledge on new products and trends
- Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options
- Maintain contact with customers via email, phone calls, and regular updates on promotional offers
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Mixer Operator
Flexco
Tuscumbia, AL
05.2010 - 11.2015
- Worked collaboratively with team members to meet daily production goals.
- Maintained a safe working environment by adhering to established safety protocols and procedures.
- Monitored the flow of materials into hoppers, adjusted speed and feed rate of conveyors, weighed ingredients, and monitored gauges.
- Checked quality of mixed products at specific intervals in production process.
Team Leader/Machine Operator
Centiva
Florence, AL
07.2012 - 12.2014
- Supply ideas to make department more successful, such as tracking production numbers and setting daily production and scrap goals
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Communicating information about differing issues with Department Manager
- Delegated daily tasks to team members to optimize group productivity.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Inspect finished workpieces to ensure conformance with specifications.
- Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
Press Operator
Tuflex
Tuscumbia, AL
08.2008 - 05.2010
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Inspect and test printed materials for defects such as smearing, blurring, fading, or streaking.
- Set up and operated progressive presses to produce materials to customer specifications.
- Took measurements with calipers and gauge readers to assess line performance.
Inventory Control Specialist
American Wholesale Book Company
Florence, AL
06.2004 - 08.2008
- Worked in: Receiving, Skid Building, Staging Area from Flow Racks
- Certified to operate Power Lift Equipment, such as Narrow Aisle Lift and Standing Forklift
- Performed inventory cycle counting and identified discrepancies.
- Utilized inventory management software for tracking and reporting purposes.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
- Conducted regular physical inventories of warehouse stock and reported discrepancies.
- Transported items using equipment like forklifts and hand trucks.
Equipment Service Technician
American Wholesale Book Company
Florence, AL
12.2007 - 02.2008
- Configured IT equipment; Repaired damaged IT equipment; Shipped and received IT equipment to and from stores
- Maintained inventory database of all IT equipment
- Order supplies and equipment for stores and corporate locations
- Prepare and coordinate the donation of irreparable equipment
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Help Desk Technician
Books-A-Million
Birmingham, AL
11.2007 - 12.2007
- Troubleshoot, isolate, and resolve IT and point of sale hardware and software problems in a client/server network environment
- Troubleshoot, isolate, and resolve problems with Windows NT, 2000, and 98 in a bound and unbound network
- Troubleshoot, isolate, and resolve problems with typical business and company unique software
- Use locally developed ticket tracking software to record status of all problems and steps taken to resolve
- Internship
- Handled customer service issues by providing guidance or escalating for advanced support.
Education
BBA - Computer Information Systems
University of North Alabama
Florence, AL07-2007
High School Diploma -
Bradshaw High School
Florence, AL05-2003
Skills
- C
- Visual BasicNET
- Java
- Oracle
- SQL
- AS/400
- PHP
- Microsoft Office
- Web Page Design
- Internet communication
- Relationship building
- Document management
- Presentations
- Task prioritization
- CRM software proficiency
- Sales expertise
- Inventory control procedures
- Reliable and punctual
- Teamwork and collaboration
- Listening skills
- Goal tracking
- Energetic self-starter
- Positive and professional
- Inventory tracking
- Cold calling
- Active listening
- Trial close
- Sales software proficiency
Timeline
Sales and Leasing Consultant
Bentley Chevrolet Cadillac
02.2020 - Current
Sales and Leasing Consultant
Greenway Chrysler Dodge Jeep Ram of Florence
11.2015 - 02.2020
Team Leader/Machine Operator
Centiva
07.2012 - 12.2014
Mixer Operator
Flexco
05.2010 - 11.2015
Press Operator
Tuflex
08.2008 - 05.2010
Equipment Service Technician
American Wholesale Book Company
12.2007 - 02.2008
Help Desk Technician
Books-A-Million
11.2007 - 12.2007
Inventory Control Specialist
American Wholesale Book Company
06.2004 - 08.2008
BBA - Computer Information Systems
University of North Alabama
High School Diploma -
Bradshaw High School
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