James Copeland
Mesa,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Foreman/ Lead Parts and Supply Specialist
City of Mesa Fire and Medical Department
11.2017 - Current
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Managed inventory control, shipping and receiving, and warehouse opening and closing procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Directed projects according to schedule and quality demands.
Auto Parts Warehouse Order Picker and Delivery
Parts Authority
08.2015 - 11.2017
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
Sales Manager / Controller/ Owner 2002-2015
Impero Tile and Stone LLc
04.2002 - 07.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
Retail Sales Associate
US West New Vector, Air Touch Cell, Verizon
10.1996 - 04.2002
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
Bachelor of Science - Business Administration
Kansas State University
Manhattan, KS07.1995
High School Diploma -
Centralia High School
Centralia, KS05.1989
Skills
- Crew Leadership
- Attention to Detail
- Effective Communication
- Dedicated Work Ethic
- Teamwork and Collaboration
- Workplace Safety
- Worksite safety
Timeline
Foreman/ Lead Parts and Supply Specialist
City of Mesa Fire and Medical Department
11.2017 - Current
Auto Parts Warehouse Order Picker and Delivery
Parts Authority
08.2015 - 11.2017
Sales Manager / Controller/ Owner 2002-2015
Impero Tile and Stone LLc
04.2002 - 07.2015
Retail Sales Associate
US West New Vector, Air Touch Cell, Verizon
10.1996 - 04.2002
Bachelor of Science - Business Administration
Kansas State University
High School Diploma -
Centralia High School
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