James Copeland
Mesa,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Foreman/ Lead Parts and Supply Specialist
City of Mesa Fire and Medical Department
11.2017 - Current
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Managed inventory control, shipping and receiving, and warehouse opening and closing procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Directed projects according to schedule and quality demands.
Auto Parts Warehouse Order Picker and Delivery
Parts Authority
08.2015 - 11.2017
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
Sales Manager / Controller/ Owner 2002-2015
Impero Tile and Stone LLc
04.2002 - 07.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
Retail Sales Associate
US West New Vector, Air Touch Cell, Verizon
10.1996 - 04.2002
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
Bachelor of Science - Business Administration
Kansas State University
Manhattan, KS07.1995
High School Diploma -
Centralia High School
Centralia, KS05.1989
Skills
- Crew Leadership
- Attention to Detail
- Effective Communication
- Dedicated Work Ethic
- Teamwork and Collaboration
- Workplace Safety
- Worksite safety
Timeline
Foreman/ Lead Parts and Supply Specialist
City of Mesa Fire and Medical Department
11.2017 - Current
Auto Parts Warehouse Order Picker and Delivery
Parts Authority
08.2015 - 11.2017
Sales Manager / Controller/ Owner 2002-2015
Impero Tile and Stone LLc
04.2002 - 07.2015
Retail Sales Associate
US West New Vector, Air Touch Cell, Verizon
10.1996 - 04.2002
Bachelor of Science - Business Administration
Kansas State University
High School Diploma -
Centralia High School
Similar Profiles
Emma SkinnerEmma Skinner
Emergency Medical Technician at Mesa Fire and Medical DepartmentEmergency Medical Technician at Mesa Fire and Medical Department
Sarah Lisa DickersonSarah Lisa Dickerson
911 Call Taker at City Of Mesa - Mesa Police Department911 Call Taker at City Of Mesa - Mesa Police Department
Elizabeth WiltroutElizabeth Wiltrout
PD Records and Risk Management Administrator at City Of Mesa - Mesa Police DepartmentPD Records and Risk Management Administrator at City Of Mesa - Mesa Police Department