James Copeland
Sales Manager
Bradenton,FL
Summary
Manager and sales professional with 25 years of experience in B2B and B2C sectors. Demonstrated expertise in payroll processing, HR functions, fleet management, and P&L and KPI projections. Successfully led teams of 25 to 125 employees, enhancing budgeting decisions through strategic daily meetings. Achieved significant customer growth and a robust pipeline of qualified leads through effective customer relationship management and lead generation strategies.
Overview
23
23
years of professional experience
Work History
Business Development Representative
TruGreen
Macomb, Michigan
01.2019 - 05.2023
- Developed and maintained relationships with potential customers to understand their business needs.
- Identified key decision makers within target companies and initiated contact with them.
- Provided regular updates on progress towards meeting monthly targets.
- Maintained up-to-date records of customer interactions and communications.
- Researched target accounts to build a pipeline of qualified leads.
- Created customized presentations and proposals for prospective clients.
President
Copeland Global Transport
Royal Oak, Michigan
04.2012 - 10.2019
- Negotiated contracts with vendors, suppliers and other partners.
- Provided leadership and guidance on budgeting decisions to maximize resources available.
- Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
General Manager
TruGreen
Taylor, MI
07.2010 - 04.2012
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Sales Manager
TruGreen
Pontiac, Michigan
07.2000 - 07.2010
- Recruted, hired, trained, coached, and mentored sales personnel to ensure success in their roles.
- Developed and implemented sales strategies to increase market share.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Managed daily operations of sales department, including supervision of staff members.
- Executed strategic sales plans to expand customer base and revenue.
Education
High School Diploma -
Adrian High School
Adrian, MI05-1994
Some College (No Degree) - General Studies
Jackson Community College
Adrian, MISkills
- Budgeting and cost control
- Sales planning and execution
- Team leadership
- Training and supervision
- Regulatory compliance
- Customer relationship management
- Lead generation
- Contract negotiation
- Presentation design
- Sales forecasting
Timeline
Business Development Representative
TruGreen
01.2019 - 05.2023
President
Copeland Global Transport
04.2012 - 10.2019
General Manager
TruGreen
07.2010 - 04.2012
Sales Manager
TruGreen
07.2000 - 07.2010
High School Diploma -
Adrian High School
Some College (No Degree) - General Studies
Jackson Community College
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