Summary
Overview
Work History
Education
Skills
Timeline
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James Cortez

SAN JOSE,CA

Summary

Dynamic catering professional with a proven track record at The Cellar Door Catering, excelling in food presentation and customer service. Skilled in enhancing client satisfaction through personalized services and efficient team collaboration. Recognized for implementing quality control measures that fostered repeat business and a positive dining experience.

Overview

4
4
years of professional experience

Work History

Caterer

The Cellar Door Catering
Morgan Hill, CA
05.2024 - 12.2025
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
  • Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.

Shift Lead

Manic Meatballs
Lakewood, Wa
10.2022 - 04.2024
  • Trained and mentored team members on food preparation and safe handling procedures.
  • Implemented process improvements that enhanced meal preparation efficiency and quality.
  • Assisted in inventory management, tracking stock levels, and minimizing waste.
  • Resolved customer inquiries and complaints promptly to maintain service excellence.

Janitor

KBS Cleaning Services
DuPont, WA
03.2022 - 10.2022
  • Performed routine sweeping, mopping, and dusting to maintain clean facilities.
  • Assisted in training new staff on proper cleaning techniques and safety protocols.
  • Ensured restrooms remained stocked with necessary supplies throughout shifts.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.

Education

High School Diploma -

Pacheco High School
Los Banos, CA
06.2021

Skills

  • Food safety
  • Food presentation
  • Sanitation practices
  • Quality control
  • Valid state driver's license
  • Table setting

Timeline

Caterer

The Cellar Door Catering
05.2024 - 12.2025

Shift Lead

Manic Meatballs
10.2022 - 04.2024

Janitor

KBS Cleaning Services
03.2022 - 10.2022

High School Diploma -

Pacheco High School