James Crafton
Orange Park, FL, 32073,Florida
Summary
Dynamic Sales Associate with proven expertise in customer service and problem-solving skills honed at US Auto Sales and Gordon Chevrolet. Excelled in generating leads and enhancing dealership reputation through exceptional service, achieving high customer satisfaction. Skilled in teamwork, collaboration, and leveraging product knowledge for tailored recommendations.
Overview
5
5
years of professional experience
Work History
Sales Associate
US Auto Sales
02.2021 - 06.2023
- Generated new leads through referrals and networking efforts.
- Increased customer satisfaction by providing personalized assistance and tailored vehicle recommendations.
- Enhanced dealership reputation by delivering exceptional customer service experiences.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Maintained up-to-date knowledge of inventory, including features, specifications, and pricing.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Sales Associate
Gordon Chevrolet
12.2017 - 01.2021
- Generated new leads through referrals and networking efforts.
- Conducted comprehensive vehicle presentations and test drives for potential buyers.
- Enhanced dealership reputation by delivering exceptional customer service experiences.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Responded to customer enquiries via telephone and email.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
No Degree -
Daytona State College
Daytona Beach, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
US Auto Sales
02.2021 - 06.2023
Sales Associate
Gordon Chevrolet
12.2017 - 01.2021
No Degree -
Daytona State College
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