JAMES CRAIG
Willard,Ohio
Summary
Never been late. Never been written up for attendance or performance. Never been injured on the Job. OSHA Certified.
Seeking Full Time Employment.
Overview
11
11
years of professional experience
Work History
Material Handler Team Lead
Goodwill Industries
06.2024 - Current
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Monitored production levels and implemented measures to increase output.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Met or exceeded production goals and objectives by following strict procedures.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Assigned tasks to team members to complete within designated time frames.
- Resolved conflicts between team members and addressed complaints or grievances.
- Developed strong communication and organizational skills through working on group projects.
Material Handler
Lakeside ( Formerly Donnelly's )
05.2016 - 08.2017
- Performed cycle counts and inventory control to accurately track product levels.
- Received and unpacked shipments and new equipment as directed.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Used hand-held scanners and physical logs to accurately track item movements.
- Attached identifying tags to containers to mark with identifying shipping information.
- Transported inventory items to appropriate locations.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Monitored warehouse to identify missing items, spills, and unusual activity.
- Assisted in receiving, stocking and distribution of merchandise.
- Managed warehouse operations and verified proper shipment procedures.
Assistant Manager
Mc'Donalds
02.2014 - 03.2016
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Associate of Applied Science -
Pima Community College
Tucson, AZHigh School Diploma -
Tampa Bay Tech High School
Tampa, FL10.2010
Medical Assistant - undefined
Pima Medical Institute
Tucson, AZ05.2005
Skills
- Shipping and receiving
- Material Handling Equipment
- Material Handling
- OSHA Compliance
- Materials Management
- Warehouse Operations
- OSHA Guidelines
- Manufacturing
- Inventory Management
- Process Management
- Pulling and Staging
- Positive Attitude
- Personnel Management
- Resource Management
- Excellent Communication
References
Vickie Velker
865-585-7843
Registered Nurse
Kenny Pryor
419-989-5413
Marketing
Charlotte Pryor
419-565-0153
Marketing
Timeline
Material Handler Team Lead
Goodwill Industries
06.2024 - Current
Material Handler
Lakeside ( Formerly Donnelly's )
05.2016 - 08.2017
Assistant Manager
Mc'Donalds
02.2014 - 03.2016
Associate of Applied Science -
Pima Community College
High School Diploma -
Tampa Bay Tech High School
Medical Assistant - undefined
Pima Medical Institute