Summary
Work History
Education
Skills
Timeline
Barista

James Cunningham

Miami,FL

Summary

Dynamic hospitality professional with experience at Hilton, excelling in customer service and attention to detail. Proven ability to craft high-quality beverages and maintain a pristine environment. A friendly team player, skilled in engaging guests and resolving inquiries, ensuring memorable experiences while managing inventory effectively.

Work History

Barista

Hilton
  • Prepared and served high-quality coffee beverages to guests, ensuring consistent taste and presentation.
  • Maintained cleanliness and organization of work area, adhering to health and safety standards.
  • Provided exceptional customer service by effectively addressing guest inquiries and resolving complaints.
  • Operated espresso machines and brewing equipment with precision to deliver timely orders during peak hours.

Bartender

Hilton
  • Mixed and served beverages while ensuring quality and presentation standards.
  • Maintained cleanliness and organization of bar area to enhance customer experience.
  • Assisted in inventory management, tracking supplies and minimizing waste.
  • Provided exceptional customer service by engaging with guests and addressing inquiries.

Education

BBA - Business Administration

Virginia Commonwealth University
Richmond, VA

Skills

Friendly and outgoing

Attention to detail

Team player

Exceptional customer service

Active listener

Hospitality service expertise

Timeline

Barista

Hilton

Bartender

Hilton

BBA - Business Administration

Virginia Commonwealth University
James Cunningham