Passionate, detail-oriented, and highly agile professional leveraging cross-functional, executive leadership experience to achieve diverse business goals, objectives, and milestones. Proficient in sales and service strategies with continuous success in surpassing ambitious objectives and penetrating competitive markets. Skilled at building top tier sales teams, cultivating sustainable relationships with clients, partners, interdisciplinary teams, leadership personnel, and key stakeholders. Demonstrable success ensuring excellence in people management accountability to drive results by enabling high performance. Continuously driven to remain abreast of current and emerging industry trends, methodologies, and best practices.
Overview
21
21
years of professional experience
Work History
Senior Vice President
Retail Group, Cennox
11.2021 - 09.2024
Leading a team of 35 within sales, service, US retail marketing, and product development efforts, including international business sales, while serving as member of senior leadership team
Facilitated 2022 merger through creation of the retail sales & service group charged with delivering various solutions & services to legacy FireKing customer base
Achieved '23 sales & service revenue plan of $70M and tracking to meet '24 goal of $78M
Launching new US cash management offerings valued at $20M in new revenue over upcoming 15-months through ongoing coordination of product development with four new solutions from a recent technology acquisition in Europe
Success in aligning company strategy for the retail sector charged with selling EV, store refresh, ATMs, and electronic security solutions while achieving early pipeline of $15M
Maximized customer satisfaction, profitability, and revenue generation through continuous realignment of resources between divisions and by administering appropriate price and surcharge discipline.
Senior Vice President - Sales, Marketing, Product, & Engineering
FireKing Security Group
01.2015 - 01.2021
Oversaw, coordinated, and directed 20 team members across three divisions, leveraging leadership acumen to lead sales, marketing, product, and engineering, as well as international business development
Overcame COVID-19 pandemic by fostering trust and inventory management with customers and demonstrating continued excellence in services to hospitals, banks, gas stations, fast food, and retail chains
Recognized for optimizing operational efficiencies across all business lines, diversifying client bases, diminishing lead time, recording 20% of tariff costs, and minimizing key market risks
Championed all facets of global sales, marketing, and product development strategy, resulting in additional accounts in EMEA, LATAM, and APAC with $6M+ in revenue
Leveraged commitment to product excellence, as well as monthly releases, process optimizations, and customer enhancements to deliver on customer experience and satisfaction.
Senior Vice President Sales
FireKing Security Group
04.2011 - 12.2015
Maintained complete oversight of sales and business development for $48M cash management division
Charged with oversight of sales from cash-in-transit, financial institutions, and retail industries comprising of 1200 active customers.
Achieved promotion from Vice President to Senior Vice President within first two years
Ensured best-in-class customer experiences across entire sales cycle through recruitment, hiring, and training of sales team, as well as through establishing team building and training program
Directed the alignment of safe sales organization during the FireKing and Corporate Safe Specialists merger via Private Equity, including efforts to establish clear lines of communication and efficiency
Recognized for continuous success in strengthening existing customer base and generating new leads at industry's top trade shows including AFP, NRF, and NACS.
Vice President of Sales
Corporate Safe Specialists
04.2003 - 04.2011
Managed 7 sales rep generating $15M annually to $38M at merger with FireKing Security Group.
Launched new strategic solution with a global partner adding $22M of revenue in 4 years.
Added new International sales channels in EMEA and APAC regions.
Streamlined sales order process and added surcharges increasing margins by 10%.
Collaborated with engineering and leadership on product enhancement to expand customer base by 20% year over year.
Education
Business Administration & Management -
Holy Cross College
South Bend, IN
Skills
Strategic leadership
P&L Management
KPI Tracking
CRM Utilization
Revenue Generation
Strategic Sales Planning
Recruiting and Hiring
Customer Service Excellence
Channel Management
Global Sales
Contract Negotiation
Marketing expertise
Mergers and Acquisitions
Forecasting
Associations
ICCOS, Member & Presenter on Best Practices in Cash Management Solutions for Retail
Association of Financial Professionals, Forum & Conference Participant
Vendor Advisory Board, Loss Prevention Magazine
Finance Committee Member, United Methodist Church
Timeline
Senior Vice President
Retail Group, Cennox
11.2021 - 09.2024
Senior Vice President - Sales, Marketing, Product, & Engineering