James Curtis Jr.
Austin,TX
Summary
Logistics Manager experienced in team leadership and employee training, ensuring optimal performance in package handling and delivery. Enhanced service quality and safety practices through effective process implementation and innovative planning. Evaluated employee performance and managed key projects, contributing to operational efficiency and improved logistics outcomes.
Overview
12
12
years of professional experience
Work History
Manager & Driver
FedEx
Austin, United States
04.2019 - 06.2026
- Managed daily operations to ensure efficient package handling and delivery processes.
- Utilized DRO system to prepare drivers with necessary resources for next-day routes and deliveries.
- Trained new employees on specific delivery routes to ensure efficient navigation and adherence to schedules.
- Developed and coordinated training programs for new staff to improve service standards and safety practices.
- Learned new delivery routes efficiently.
- Did maintenance on FedEx trucks to ensure they were route ready.
- Provided support to field employees requiring replacements.
Lead Driver
P.Terry's
Austin, United States
09.2018 - 09.2019
- Coordinated with local store leaders to confirm daily orders and ensure accurate product availability.
- Organized and prepared supplies for timely loading onto trucks.
- Supported fellow drivers by providing assistance with product handling and customer service tasks. as needed to guarantee best products and customer service.
Sales Associate
Anthropologie
Houston, United States
03.2017 - 08.2018
- Trained new employees to enhance their product knowledge and customer service skills.
- Assisted customers in selecting appropriate product sizes to increase satisfaction and sales.
- Restocked merchandise overnight to maintain inventory levels.
Overnight Stocker / Customer Service Assistant
H-E-B
Houston, United States
08.2014 - 08.2016
- Organize and stock all shipments of products in a timely manner overnight.
- Provided excellent customer service while assisting customers checking out of the cashier line.
- Performed any cleaning duties to ensure the store's appearance was presentable for the customers.
- Operated a grocery store chain across various locations in Texas.
Education
High School Diploma -
Alief Elsik High School
HoustonSkills
- Package handling
- Route planning
- Vehicle maintenance
- Employee training
- Staff management
- Resource allocation
- Process optimization
- Project management
- Decision-making
- Problem solving
- Time management
- Microsoft Excel
- Customer Service
- Communication
Personal Information
Authorized To Work: United States
Timeline
Manager & Driver
FedEx
04.2019 - 06.2026
Lead Driver
P.Terry's
09.2018 - 09.2019
Sales Associate
Anthropologie
03.2017 - 08.2018
Overnight Stocker / Customer Service Assistant
H-E-B
08.2014 - 08.2016
High School Diploma -
Alief Elsik High School