James Custer
Spokane,WA
Overview
16
16
years of professional experience
Work History
Comercial Delivery Driver
AutoZone Auto Parts
Spokane Valley, Washington
03.2024 - 01.2025
- Assisted in loading and unloading at distribution centers when needed.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Operated GPS navigation system accurately and efficiently while en route.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Inspected vehicle before each trip to ensure proper working order; reported any mechanical issues to supervisor.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Processed shipment documents neatly and efficiently for each load.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Resolved customer complaints in a professional manner when necessary.
- Loaded, secured, and unloaded cargo from delivery vehicles; verified accuracy of deliveries.
- Verified customer information such as name, address, phone number and signature for delivery purposes.
- Delivered packages in a timely manner according to established schedules and routes.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Communicated effectively with customers regarding product availability, delivery times.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Ensured that all documents related to deliveries were properly signed by customers.
Merchandiser
Lowes Home Improvment
Spokane Valley , Washington
06.2022 - 01.2023
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Managed purchasing process for entire department.
Data Analyst, Data Collection, Treritory Sales
Crossmark
Plano, Texas
06.2009 - 01.2019
- Developed custom data models and algorithms to apply to data sets, enhancing business operations.
- Conducted workshops and training sessions for non-technical staff on data analytics and data-driven decision-making.
- Maintained documentation of all the processes related to Data Analysis.
- Identified and analyzed industry or geographic trends with business strategy implications.
- Analyzed competitive market strategies through related product, market or share trends.
- Assessed the effectiveness and accuracy of new data sources and data gathering techniques.
Education
Associate of Applied Science - Legal Studies
Lamson
Phoenix, AZ04-1991
Skills
- Heavy lifting strength
- Problem-solving capacity
- Freight handling experience
- Professional appearance
- Defensive driving techniques
- Adaptable to weather conditions
- Courteous and polite demeanor
- Freight expertise
- Documentation and reporting
- Cash transaction handling
- Loading and unloading
- Local delivery
- Auto delivery
- Attention to detail
- Excellent sense of direction
- Weather adaptability
- Delivery scheduling
- Forklift operation
- Defensive driver training
- Clean driving record
- Exceptional written and verbal communication skills
- GPS operation
- Customer interaction
- Route planning expertise
- Route planning expertise
- Route planning expertise
Timeline
Comercial Delivery Driver
AutoZone Auto Parts
03.2024 - 01.2025
Merchandiser
Lowes Home Improvment
06.2022 - 01.2023
Data Analyst, Data Collection, Treritory Sales
Crossmark
06.2009 - 01.2019
Associate of Applied Science - Legal Studies
Lamson