Summary
Overview
Work History
Education
Skills
Timeline
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James Dagin

James Dagin

Columbia,SC

Summary

Versatile and results-oriented professional with a strong background in plumbing and retail, demonstrated by impactful tenure at Vic’s Plumbing. Excelled in piping installation and inventory management, showcasing problem-solving prowess and team collaboration aptitude. Proven track record of enhancing customer satisfaction and operational efficiency, leveraging both technical and interpersonal skills.

Overview

7
7
years of professional experience

Work History

Plumber

Vic’s Plumbing
05.2020 - 08.2024
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
  • Measured, threaded, and cut materials to correct angles.
  • Selected type and size of piping required for each project.
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.

Stocker

Food Lion
05.2022 - 09.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Security Guard

Associates Security
05.2021 - 08.2022
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Stocker

Publix
05.2021 - 08.2022
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.

Cashier

Taco Bell
06.2019 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Bachelor In Biology - Pre-Med

Allen University
Columbia, SC

Skills

  • Plumbing repairs
  • Piping installation
  • Skilled with both hand and power tools
  • Drainage systems repair
  • Problem solving prowess
  • Emergency response
  • Blueprint reading
  • Team collaboration aptitude
  • Inventory management efficiency
  • Staff management
  • Basic math aptitude
  • Problem-solving
  • Decision-making
  • Heavy lifting
  • Team collaboration
  • Conflict resolution

Timeline

Stocker

Food Lion
05.2022 - 09.2023

Security Guard

Associates Security
05.2021 - 08.2022

Stocker

Publix
05.2021 - 08.2022

Plumber

Vic’s Plumbing
05.2020 - 08.2024

Cashier

Taco Bell
06.2019 - 06.2020

Bachelor In Biology - Pre-Med

Allen University
James Dagin