James Damon
Fort Collins,CO
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Reliable and upbeat Retail Sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
9
9
years of professional experience
Work History
Caregiver
Seniors Helping Seniors
Retail Sales Associate
Montgomery Wards Department Store
07.1960 - 10.1963
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Retail Sales Associate
Montgomery Ward Product Service
06.1965 - 05.1969
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and helped with product questions, selections, and purchases.
- Auto tire Department- Acted as Chief tire installer complete with wheel balancing
Concession Stand Manager
Rockford Speedway
08.1962 - 10.1963
- Improved customer satisfaction by implementing efficient procedures for food preparation and service.
- Enhanced employee performance through consistent training and mentoring in customer service and sales techniques.
- Managed inventory effectively, ensuring optimal stock levels for peak concession stand demand periods.
- Boosted revenue with improved service.
- Maintained a clean and organized concession stand, providing a pleasant environment for customers.
Education
M.D. -
University of Illinois
06.1963
Skills
- Loss Prevention
- Display Setup
- Retail Sales
- Customer Service
- Sales expertise
- Store maintenance
Accomplishments
- Brought in eight new customers
- Design - Responsible for creative design for prominent displays.
- Revised methods of installing tires to improve safety.
- Exceeded monthly quota many times.
Availability
Part-time
Timeline
Caregiver
Seniors Helping Seniors
M.D. -
University of Illinois
Retail Sales Associate
Montgomery Ward Product Service
06.1965 - 05.1969
Concession Stand Manager
Rockford Speedway
08.1962 - 10.1963
Retail Sales Associate
Montgomery Wards Department Store
07.1960 - 10.1963