James David Lansana

• Support project planning and execution efforts relating to technical documentation and process development.
• Edit technical documentation for clarity and conformity with overall goals, safety guidelines, and regulatory compliance.
• Lead complete business transformation projects for clients, offering solutions based on customer requirements.
• Consult with Subject Matter Experts (SMEs) to resolve technical issues that arose during production.
• Review specifications and technical manuals for compliance with ongoing operational goals and conformity to applicable regulations.
• Applly critical path method (CPM) to project planning, reducing dependencies and shortening overall completion timeframes.
• Spearhead adoption of brainstorming sessions, simulation and prototyping.
• Provide forensic analysis of project documents, outlining possible delays and problematic aspects of planned investments.
• Analyze ongoing research and development strategies to determine optimal prioritization based on historical completion rates and market data.
• Create integrated operating model strategies tailored specifically to clients' business goals, budgets and available resources.
• Design site inspection work plans for Nuclear Power industry.
• Manage engineering engagement risk by employing simulations and rapid prototyping to reduce initial outlay and prevent costly mistakes.
• Contribute to thought leadership by publishing literature on engineering innovations and presenting findings at industry events.
• Facilitate seamless knowledge transfer among team members by creating detailed procedures manuals and training materials for complex engineering processes.
• Maintain a safe working environment by adhering to established safety protocols and promoting a culture of awareness among colleagues.
• Optimized engineering processes by conducting thorough analyses and identifying areas for improvement
• Developed customized engineering solutions to meet the unique needs of diverse clients across various Power generation industries.

• Company Overview: AMSTERDAM, NETHERLANDS
• Installation of machine, production, and commissioning
• Perform annual preventive maintenance and repairs on Medical equipment at clients' location in diverse European States.
• Train clients' designated staff on functionality of system and how to perform basic maintenance
• Travel extensively and regularly to European States to resolve remote on-site problems
• Performed detailed diagnostics to accurately identify root causes and implement appropriate solutions for improved system performance.
• Developed customized preventive maintenance plans tailored to individual client needs, extending equipment life and minimizing disruptions.
• Managed inventory effectively, ensuring timely procurement of parts to avoid delays in servicing critical machinery.
• Improved equipment reliability by conducting thorough field service repairs and maintenance tasks.
• Updated and maintained assigned machines per manufacturer specifications.

• Installed machines and managed production processes across Europe.
• Executed annual preventive maintenance and repairs at client locations.
• Trained client personnel on system functionality and basic maintenance practices.
• Collaborated with R&D to address systemic issues, including software and mechanical malfunctions.
• Configured network connectivity for remote monitoring of machines.
• Performed onsite installation, modification and maintenance of systems and equipment.
• Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
• Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
• Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
• Provided expert technical assistance during installation projects, ensuring proper setup and alignment of complex machinery components.
• Led efforts in maintaining accurate documentation pertaining to equipment history records, warranty claims, and service reports.
• Collaborated with engineering teams during product development phases to provide valuable insights from a field service perspective.
• Scheduled service calls according to customer location and urgency of need.
• Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
• Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
• Maintained tools and equipment, parts inventory, and library of machine manuals.
• Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
• Checked safety practices and integrity of PPE.
• Streamlined workflow processes, reducing downtime and increasing overall productivity in the field.
• Delivered comprehensive training sessions for clients, resulting in increased confidence in operating advanced equipment.
• Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
• Tested equipment performance and demonstrated operation and servicing of equipment to customer.
• Effectively prioritized competing demands from multiple clients while maintaining high standards of quality in all completed work assignments.
• Tested equipment performance and demonstrated operation and servicing best practices.
• Collaborated closely with cross-functional teams to ensure seamless integration of new technologies and systems.
• Fostered a safe working environment by adhering to strict safety protocols and promoting best practices among team members.
• Consulted with clients on best practices for equipment use, contributing to improved longevity and operational efficiency.

• Company Overview: THE NETHERLANDS
• Ensure a safe and clean work environment
• Conduct regular equipment, safety and/or training meetings
• Ensure that all daily Quality documents are properly completed and submitted to the appropriate authority
• Follow- up on all jobs “in progress”
• Ensure that all damages to company Tools, Gauges or Instruments are reported promptly and action taken to repair is accomplished
• Ensure that employee performance evaluations are completed as scheduled on all direct reports
• Plan and assign work
• Implement policies and procedures and recommend improvements in production methods, equipment, operating procedures and working conditions.
• Inspect products to verify conformance and direct setup and adjustment of machines
• Resolved issues quickly to maintain productivity goals.
• Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
• Established clear priorities and production quality standards.
• Managed team of 12 production associates, overseeing productive production processes and meeting all deadlines.
• Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
• Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
• Evaluated existing production processes and identified areas for improvement.
• Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
• Optimized workflow through effective resource allocation and scheduling adjustments.
• Coordinated with other departments to maintain smooth and efficient product flow.
• Managed internal operational standards and productivity targets.
• Evaluated employee performance regularly against established benchmarks for ongoing personnel development.

• Led 5ESS Switch building team, achieving successful project completions.
• Recruited and trained new team members to enhance operational effectiveness.
• Configured and tested system and individual switch module circuits using specialized software.
• Performed repairs on faulty circuits to ensure optimal functionality.
• Enforced safety regulations to maintain a secure working environment.
• Conducted research and development initiatives to innovate processes.
• Managed external installation teams across domestic and international locations.
• Provided hardware support in Qingdao, China, Botswana, Ghana, Nigeria, and Malaysia.
• Directed multiple site installations, overseeing logistics and resource allocation for optimal project completion timelines.
• Negotiated favorable contracts with vendors, securing cost-effective solutions while maintaining high-quality standards in service delivery.
• Enhanced network performance by optimizing and upgrading infrastructure components.
• Managed large-scale deployments of telecommunications equipment, ensuring minimal disruption to business operations.
• Coached junior team members on industry best practices, fostering a culture of continuous learning within the organization.
• Reduced downtime during maintenance by implementing efficient troubleshooting processes.
• Evaluated emerging technologies and recommended strategic investments to drive continuous improvement in network capabilities.
• Led the successful migration of legacy systems to modern platforms, minimizing service disruptions and enhancing overall system performance.
• Collaborated with cross-functional teams to ensure timely delivery of major telecom projects.
• Conducted detailed assessments of network vulnerabilities, implementing security measures to protect sensitive data from potential breaches.
• Achieved significant cost savings by identifying redundancies in telecom systems and recommending consolidation strategies.
• Designed robust telecommunication systems for seamless integration with existing networks.
• Improved customer satisfaction rates by proactively addressing technical issues and providing prompt resolutions.
• Reviewed regulatory compliance documentation to ensure adherence to industry standards and minimize risks associated with non-compliance penalties.
• Cultivated strong relationships with vendors and suppliers, facilitating effective communication channels for streamlined project management and support.
• Orchestrated seamless transitions between carriers during contract renewals or service changes, maintaining uninterrupted connectivity for clients throughout the process.
• Championed quality assurance initiatives, resulting in a noticeable reduction in system errors and increased reliability across all networks.
• Developed comprehensive training materials, equipping junior engineers with the necessary skills for success.
• Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
• Performed day-to-day monitoring, management, administration and support of alarm systems.
• Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
• Installed, maintained and supported voice/data applications.
• Worked closely with network administrators and server engineers to deliver quality service.
• Coordinated installation of new users and relocations of existing users.
• Performed network modeling and analysis.
• Researched and recommended network and data communications hardware and software.
• Maintained documentation for telecommunication systems, equipment inventory and floor plans.
• Performed telecommunication and networking business evaluations.
• Installed, maintained and supported VoIP applications.
• Monitored overall network performance.
• Installed, maintained and supported IVR applications.
• Initiated improvements to operational efficiency of network.
• Fielded stressful calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch.
• Leveraged radio, telephone and computerized and electronic equipment to dispatch law enforcement, fire or medical assistance units to scene of emergency.
• Ran and analyzed call processing flows and traffic studies to determine optimum configurations.
• Identified poor quality lines and underutilized circuits.
• Adapted and modified standard techniques, procedures and criteria to solve complex problems.
• Analyzed and interpreted complex data from multiple sources.
• Designed, installed and maintained organization's telephony network.
• Established data security plan and robust data recovery strategies.
• Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
• Accurately read, understood and carried out written instructions.
• Repaired cut cable of various sizes and worked with color-coded wires and cables.
• Monitored and analyzed system performance, such as network traffic, security and capacity.
• Developed and implemented procedures for preventive maintenance, backup, and data recovery.
• Accurately documented user support activities, such as system problems, corrective actions, resolution status and completed equipment installations.
• Consulted with clients to identify business and technical requirements for proposed system modifications and technology purchases.

Monitored and maintained accurate inventory levels to optimize stock management.

• Implemented and managed inventory control procedures for enhanced accuracy.
• Conducted regular cycle counts, reconciling discrepancies to ensure integrity.
• Coordinated outgoing shipments of finished goods, ensuring timely delivery and accuracy.
• Selected carriers, negotiated shipping rates, and scheduled transportation efficiently.
• Prepared shipping documents, including bills of lading and customs paperwork for international shipments.
• Oversaw receiving process for raw materials, inspecting incoming shipments for quality and accuracy.
• Streamlined documentation processes to improve record-keeping and information retrieval.