James Davis

Dynamic facility management professional with extensive experience at Riteaid, excelling in budget oversight and preventative maintenance. Proven track record in strategic planning and project management, successfully managing a $60 million budget while enhancing service performance through effective vendor relations and employee training. Committed to achieving operational excellence and driving continuous improvement.

• International Facility Management Association
• Association Facility Engineer Association, President, 2000
• ConnexFM (multisite facility organization)

United States Army, Retired Colonel, Legion of Merit Medal (awarded to senior officers for their service and achievements), Brigade Commander (3rd Brigade, 75th Division), Supervised three branches that conduct Mission Command Training, approximately 1,800 Soldiers., Charged to meet the assigned goals and missions of the Division, enforce policies on standards re: performance, training, appearance, and conduct of personnel., Responsible for mentoring peers and subordinate officers., Command Inspector General (Medical Readiness Training Command), Provided impartial, objective, timely and unbiased advice to Commanding General through relevant, timely and thorough inspection, assistance, investigations, and training., Battalion Commander (363rd Quartermaster Battalion), Responsible for readiness, training, health, welfare, and morale, of 1,252 Soldiers, assuring they were prepared to mobilize and deploy in support of global missions., Responsible for mentoring subordinate officers.

• Riteaid, Dallas, TX, Manager, Planned Facilities Management, 08/22, Present, Managed facilities planned preventative maintenance programs for approximately 2,400 locations., Supported Riteaid’s bankruptcy by restructuring services to meet the financial goals., Managed 4 personnel within the department, 1 supervisor and 3 coordinators., Work with each employee to prioritize goals for the upcoming year., Managed and tracked capital projects to ensure they were within budget and completed in a timely manner., Programs responsible for: snow, landscaping, debris, irrigation, floorcare, HVAC, fire/life/safety, window cleaning, high dusting, and pest control., Operational budget of $60M., Implement quarterly KPI meetings with vendors to improve performance., Managed 3rd party providers., Restructured services, budget and personnel to meet the needs of bankruptcy., Supported the implementation of FEXA, new CMMS, previously used Service Channel., Worked with 3rd party to create and facilitate RFPs for contracted services.
• Vixxo, Dallas, TX, Director Field Services (Facility Management), 08/21, 07/22, Managed facility maintenance for approximately 10,000+ 7-11 stores nationwide., Recruited and trained Field Service Supervisors and Managers to perform the day-to-day activities., Monitored financial conformance for each team’s area, nationally., Maintained open and continuous communications with 7-11 (customer) staff on maintenance operations., Managed 40 Field Service Representatives, 3 Construction Managers, and 4 Regional Managers, serviced the United States and Canada., Implemented a new Construction Management Process, improved overall project management., Managed capital projects team, projects up to $150M., Upgraded the Field Service Representative role/position., Implemented 1:1 meeting with 7-11 Regional Facilities Managers, approximately 9 managers., Manage 3rd party service providers.
• Verizon Communications, Irving, TX, Facility Sr Manager, 01/19, 08/21, Managed all Verizon administrative facilities in Texas, Louisiana, and Mississippi, encompassing over 25 locations and three million square feet., Supported the development of the annual operating budget., Monitor budgetary conformance for each facility to control operating expenses and find ways to reduce expenses while enhancing employee safety and customer service., Crafted 5-year strategic capital improvement plan., Oversight of expenditure of approximately $20 million to date for building projects and facility upgrades., Responsible for overseeing 3rd party Facility Managers for the region., Met and/or exceeded all KPIs for my region each year., Manage 9 union technicians to ensure all abide by the current contract and Verizon’s policies and procedures.
• Liberty Mutual Insurance, Plano, TX, Facility Manager, 04/17, 01/19, Managed all custodial, security, and building services for a one million square-foot facility., Recruited and trained the team to fulfill those responsibilities., Prepared and monitored all operating budgets to assure adherence to budgetary guidelines., Identified cost-efficient measures to reduce expenses., Coordinated all contracts with outside vendors, plus schedules, completion dates, alignment with contract specifications, and authorized all payments to those vendors., Created an onboarding program for third-party services covering facility maintenance, custodial and security services, etc.
• City of Dallas, Dallas, TX, Assistant Director, Facility Management, 09/14, 07/16, Directed building, custodial, and security services for approximately 850 buildings owned by the City of Dallas, including City Hall, Municipal Courts, 911 call centers and emergency facilities, museums, libraries, and others., Organized special events (press conferences, council meetings, public events, etc.) held in these facilities., Defined the budget and ensured compliance, orchestrated office renovations, selected and supervised third-party vendors., Guided the Major Maintenance Group that performed all capital projects (facility repairs and upgrades) in city facilities., Directed Building Services (125 technicians, budget of $13M), Custodial Services (50 custodians, budget of $4.5M), and Security Services (40 security guards, budget of $3.2M)., Created metrics for monitoring the performance of each department, which resulted in improved productivity., Appointed to numerous committees to evaluate the need for city services and supplies., Initiated monthly inter-departmental meetings to improve communications and resolve issues., Chaired the committee in the selection of Tririga as the Facility Maintenance Software., Continually met with City Council members concerning facility operations.
• DynCorp International, Ft. Worth, TX, Director of Business Management, Civilian Police Training Program (eff. March 2012), 08/10, 08/14, Managed approximately 80 different facilities., Initiated processes to advise and provide guidance resolving issues surrounding contracting, finance, logistics, supply chain, etc., Developed proposals and reports to be submitted to the State Department., Collaborated closely with the Director of Logistics to assure that all supply chain processes were operating as required and to improve supply chain procedures and effectiveness., Spearheaded logistics of inbound and outbound freight, such as the procurement and maintenance of all vehicles in Afghanistan., Implemented standardized processes and systems to provide global uniformity and reduce supply chain challenges., Assisted the IT specialists to develop a SharePoint site to better consolidate and manage task orders.