James De La Rosa
Harlingen,TX
Summary
Adept at fostering safety and enhancing customer satisfaction, I leveraged my active listening and problem-solving skills at Cano Freshmen Academy to significantly improve student support and safety protocols. My background as a professional athlete and security guard showcases a unique blend of discipline, leadership, and a commitment to excellence, making me a versatile asset to any team.
Overview
19
19
years of professional experience
1
1
Certification
Work History
OCS Monitor
Cano Freshmen Academy
08.2024 - Current
- Monitored kids in a classroom.
- Made sure kids got there work from their teachers.
- Attended to needs of students and informed school personnel of unusual behavior or health problems.
- Reduced downtime by effectively coordinating maintenance schedules and monitoring equipment performance.
- Contributed to research projects by meticulously collecting and analyzing data.
- Enhanced safety protocols by conducting regular monitoring and reporting of environmental hazards.
Professional Athlete
Self Employed
11.2006 - 08.2023
- Professional Boxer
- Listened to coaches and support staff and took advice to improve my skills.
- Demonstrated strong leadership abilities and self-discipline in and out the ring.
- Accepted constructive criticism from coaches and teammates to improve my skills.
- Got better.
Security Guard
Sam Houston Elementary
01.2021 - 07.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
Barber
Cut N Edge
08.2010 - 01.2018
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Styled hair according to customer preferences.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
Afterschool Instructor
Fred Booth Elementary School
08.2007 - 05.2010
- Established a positive learning environment by maintaining consistent classroom management strategies and clear expectations for behavior.
- Boosted student confidence by providing personalized feedback and guidance on homework assignments.
- Assisted students in setting realistic goals for academic improvement, leading to increased motivation and success in the classroom.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Prepared after-school enrichment activities for children to encourage student participation.
Medical Support Assistant
De La Rosa Pharmacy
01.2006 - 01.2009
- Contributed to a positive work environment through proactive problem-solving and excellent teamwork abilities.
- Provided exceptional customer service to patients from diverse backgrounds, fostering an inclusive environment that promoted trust and respect.
- Collaborated with interdisciplinary teams to ensure seamless coordination of patient care services.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Barber Licenses - Barber
Advanced Barber College & Hair Design
Weslaco, TX07-2010
High School Diploma -
Harlingen High School
Harlingen12-2005
Skills
- Active Listening Skills
- Communication Skills
- Computer Skills
- Customer Service Skills
- Leadership Skills
- Problem solving Skills
- Time Management Skills
- Transferable Skills
- Safety awareness
- Discipline
- Behavior management techniques
- Health and safety
- Manage behaviors
- Child Safety Procedures
- Plan activities
Accomplishments
Boxed on national television multiple tomes and became the WBC youth Champion before the age of 24
Certification
Barber Licenses
Timeline
OCS Monitor
Cano Freshmen Academy
08.2024 - Current
Security Guard
Sam Houston Elementary
01.2021 - 07.2023
Barber
Cut N Edge
08.2010 - 01.2018
Afterschool Instructor
Fred Booth Elementary School
08.2007 - 05.2010
Professional Athlete
Self Employed
11.2006 - 08.2023
Medical Support Assistant
De La Rosa Pharmacy
01.2006 - 01.2009
Barber Licenses - Barber
Advanced Barber College & Hair Design
High School Diploma -
Harlingen High School
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