Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAMES DESTOUCHES

Boynton Beach,FL

Summary

Over 12 years of experience in information technology, documentation, fault diagnosis, repair, installation, and configuration. Proficient multitasker with strengths in communication and developing interpersonal relationships. Superior planning, organization, time management and decision-making capabilities. Effectively coordinate with various professionals to maximize performance in facilitating goals and attaining operational excellence. Fluent in English, Haitian Creole.

Overview

14
14
years of professional experience

Work History

Information Technology Coordinator

Billing Cochran Lyes, Mauro & Ramsey, P.A.
01.2012 - Current
  • Comprehensively document system operations, problems, repair attempts and corrections.
  • Knowledgeably assist users with resolving application, account, and connectivity problems.
  • Proficiently install, configure & upgrades computer operating systems
  • Perform detailed analyses of problems to determine causes and proper corrections.
  • Expertly instruct personnel in hardware & software and provide extensive remote assistance.
  • Manage project inventory and replace end of life operating systems.
  • Over 12 years of experience in information technology, documentation, fault diagnosis, repair, installation, and configuration.
  • Proficient multitasker with strengths in communication and developing interpersonal relationships.
  • Superior planning, organization, time management and decision-making capabilities
  • Effectively coordinate with various professionals to maximize performance in facilitating goals and attaining operational excellence.

Education

Associates of Science - Information Technologies

Southern New Hampshire University
New Hampshire
05.2025

Professional Certification -

Palm Beach State College
Lake Worth, Florida
05.2015

Skills

  • Microsoft Office 365, Windows 10 Professional, Windows 11 Professional, Mac OS, Windows Server 2025, Active Directory, Microsoft 365 administration center portal, Azure cloud computing, EC2 AWS, IT Asset & Service Management, End-User Support & Training, and Switches configuration, NAS Synology, Veeam Backup software, Operating system maintenance, configuring drivers, and components, malware, and virus removal, patch management systems, Oracle MySQL, PostgreSQL, updating databases, altering tables, querying databases
  • IT asset management
  • IT compliance
  • IT procurement
  • Teamwork and collaboration

Timeline

Information Technology Coordinator

Billing Cochran Lyes, Mauro & Ramsey, P.A.
01.2012 - Current

Associates of Science - Information Technologies

Southern New Hampshire University

Professional Certification -

Palm Beach State College

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