Summary
Overview
Work History
Education
Skills
Timeline
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James Dewar Sr

North Grafton,MA

Summary

Savvy Senior Store Manager with 30 years overseeing staff, daily activities and business strategies. Dedicated to recruiting, vetting, hiring, coaching and retaining talented employees through training, task delegation and motivational techniques. Highly skilled at overseeing operational activities ranging from inventory control, to complex customer issue resolution for budget control, positive experience and smooth operations.

Overview

23
23
years of professional experience

Work History

Sr Store Manager

Brooks Brothers
04.2016 - Current
  • Planned and assigned workload by delegating tasks and directing team members.
  • Maintained quality through training and coaching during daily activities.
  • Supervised employees for exceptional store operations, customer retention and positive brand experiences.
  • Built and motivated stellar teams using sound judgment and decision-making, resulting in minimal turnover and superior performance.
  • Controlled and enforced standard operating procedures, security and compliance with laws and system management.

General Manager

Brooks Brothers
04.2001 - 04.2016
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Education

Master of Arts - Business Administration

Framingham State University
Framingham, MA

Bachelor of Science - Business Administration

Framingham State University
Framingham, MA

Skills

  • Policy and Procedure Implementation
  • Budgeting and Cost Control
  • Staff Management
  • Customer Loyalty
  • Special Assignments
  • Profit and Loss Management
  • Training and Development
  • Competitive Benchmarking

Timeline

Sr Store Manager

Brooks Brothers
04.2016 - Current

General Manager

Brooks Brothers
04.2001 - 04.2016

Master of Arts - Business Administration

Framingham State University

Bachelor of Science - Business Administration

Framingham State University

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James Dewar Sr