Accomplished leader with a proven track record at Trilogy MedWaste, adept in strategic planning and operations management. Skillfully boosted revenue and enhanced team development through fostering collaboration and optimizing operational practices. Demonstrates exceptional leadership and customer service skills, achieving significant growth and maintaining high standards of compliance and efficiency.
Overview
26
26
years of professional experience
Work History
District Manager
Trilogy MedWaste
07.2018 - Current
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Supervised various locations, enforcing high-quality standards of operation.
Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
Developed strategic plans for the district to achieve short-term and long-term goals.
Oversaw facility maintenance, ensuring compliance with safety regulations and optimal utilization of resources.
Identified business development opportunities resulting in revenue growth for the district.
Owner
Southeastern Medical Waste Services
05.2015 - 06.2018
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Implemented marketing strategies to increase brand awareness and attract new customers.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Established foundational processes for business operations.
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Large Loss Coordinator/Operations Manager
Servpro Of Savannah
09.2011 - 05.2015
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Vice President/Owner
Release Marine
03.1999 - 09.2009
Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Collaborated with senior management to develop strategic initiatives and long term goals.
Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
Increased company growth through collaboration with sales and marketing departments.
Represented organization at industry conferences and events.
Oversaw business-wide changes to modernize procedures and organization.