James Diggles
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
19
19
years of professional experience
Work History
Field Engineer
Securitas Electronic Security
01.2022 - Current
- Identified any key changes to project that could affect cost, completion date and customer relationship.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Identified major issues that could arise and provided solutions for these problems.
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
- Prepared documentation that would be used in requests for proposal.
Field Specialist
Vivint Home Security
07.2019 - 12.2021
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Project Manager
Coleman Construction Co
05.2015 - 07.2019
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Developed and implemented strategic project plans to meet business objectives.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
Transportation Manager
FedEx
07.2012 - 05.2015
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Organized records of vehicles, schedules and completed orders.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Oversaw team of 20 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
General Manager
Jiffy Lube
06.2009 - 07.2012
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Project Manager
Williams Logging
08.2004 - 06.2009
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed project status updates to stakeholders and executive management.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Prepared and submitted project invoices for review and approval.
- Developed and implemented strategic project plans to meet business objectives.
- Analyzed project performance data to identify areas of improvement.
Education
Bachelor of Science - Accounting
Georgia State University
Atlanta, GAAssociate of Applied Science - Construction Management
Columbia University in The City of New York
New York, NY06.2023
Associate of Applied Science - Information Technology
Kaplan College - Phoenix
Phoenix, AZ04.2009
Associate of Science - Industrial Engineering
Lamar Institute of Technology
Beaumont, TX06.2005
Skills
- Schedule Management
- Corrective Action Planning
- Effective Planning
- Project Management
- Improved Field Processes
- Planning Processes
- Troubleshooting
- Systems Integration
- Subcontractor Management
- Safety Procedures
- Team Communication
- Installation Planning
Timeline
Field Engineer
Securitas Electronic Security
01.2022 - Current
Field Specialist
Vivint Home Security
07.2019 - 12.2021
Project Manager
Coleman Construction Co
05.2015 - 07.2019
Transportation Manager
FedEx
07.2012 - 05.2015
General Manager
Jiffy Lube
06.2009 - 07.2012
Project Manager
Williams Logging
08.2004 - 06.2009
Bachelor of Science - Accounting
Georgia State University
Associate of Applied Science - Construction Management
Columbia University in The City of New York
Associate of Applied Science - Information Technology
Kaplan College - Phoenix
Associate of Science - Industrial Engineering
Lamar Institute of Technology