James DiGiacomo
Shrewsbury,MA
Summary
32 years of dedicated Healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
32
32
years of professional experience
Work History
Mass General Brigham IDN Director
Medline Industries, Inc
Boston, MA
01.2022 - 12.2023
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Interacted well with customers to build connections and nurture relationships.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
National IDN Director for MGB & CHA
Medline Industries, Inc
01.2022 - 12.2022
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Vice President of Sales New England Division
Medline Industries, Inc
10.2018 - 12.2021
- Increased sales revenue by developing and implementing innovative sales strategies.
- Enhanced customer satisfaction through fostering strong relationships and providing exceptional service.
- Led a high-performing sales team, providing coaching, mentoring, and performance management.
- Managed over 85 sales reps, Clinical specialist, and managers throughout the New England and NYC market
- Identified new business opportunities through comprehensive market analysis and trend forecasting.
- Delivered consistent annual growth by executing effective sales plans and promotions.
- Developed tailored solutions for clients, increasing customer retention rates.
- Crafted overall account sales strategies and coordinated activities of sales executives to achieve revenue goals.
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
- Fostered performance development of staff through ongoing coaching and mentoring on best practices.
East Coast VP IDN
Medline Industries, Inc
01.2013 - 12.2018
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Established and directed successful programs focused on growing key products in the Top 150 IDN's in my territory
New England Division Manager
Medline Industries, Inc
01.2001 - 12.2012
- Increased division efficiency by streamlining processes and implementing new management strategies.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Enhanced employee performance with comprehensive training programs and ongoing professional development opportunities.
- Fostered a positive work environment through open communication channels, transparent decision-making processes, and employee recognition programs.
- Evaluated employee performance fairly using objective metrics for promotions, bonuses or other rewards.
- Supervised daily planning, coordination and administration for division operations.
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Senior Account Manager New England Region
Medline Industries, Inc
01.2000 - 12.2001
- Boosted client satisfaction by effectively managing and resolving account issues.
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
- Regularly updated sales forecasts based upon current pipeline status/anticipated deal closures, allowing for accurate resource allocation/planning within the organization.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Worked with customers to develop strategic business and account plans.
Regional Manager/Sales Representative
Medline Industries, Inc
01.1998 - 12.1999
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed detailed plans based on broad guidance and direction.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
Sales Representative
Medline Industries, Inc
08.1991 - 12.1997
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
Education
MBA - Marketing
American International College
Springfield, MA05.1991
Bachelor of Science - Biology
Norwich University
Northfield, VT05.1989
Skills
- Staff Management
- Operations Management
- Project Management
- Project Coordination
- Contract Management
- Business Development
- Business Planning
- Contract Negotiation
- Staff Development
- Contract and Vendor Management
- Strategic Planning
- Financial Reporting
- Sales Management
- Corporate Communications
- Corporate Social Responsibility
- Partnerships and Alliances
- Data Analysis
- Vendor Management
- Process Improvement
- Customer Relationship Management
- Quality Assurance
- Cost Control
- Customer Retention
- Sales Tracking
Additional Information
Norwich University Board of Alumni Member
Timeline
Mass General Brigham IDN Director
Medline Industries, Inc
01.2022 - 12.2023
National IDN Director for MGB & CHA
Medline Industries, Inc
01.2022 - 12.2022
Vice President of Sales New England Division
Medline Industries, Inc
10.2018 - 12.2021
East Coast VP IDN
Medline Industries, Inc
01.2013 - 12.2018
New England Division Manager
Medline Industries, Inc
01.2001 - 12.2012
Senior Account Manager New England Region
Medline Industries, Inc
01.2000 - 12.2001
Regional Manager/Sales Representative
Medline Industries, Inc
01.1998 - 12.1999
Sales Representative
Medline Industries, Inc
08.1991 - 12.1997
MBA - Marketing
American International College
Bachelor of Science - Biology
Norwich University