Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

James D. Johnson

Washington,DC

Summary

Maintenance Specialist experienced in road maintenance and utility management, achieving operational efficiency through effective removal and repair of concrete and asphalt infrastructure. Coordinated emergency maintenance responses to minimize downtime while ensuring compliance with safety regulations and operational standards. Demonstrated resourcefulness in general maintenance tasks, analyzing repair requests, diagnosing equipment issues, and stocking necessary materials to enhance functionality.

Overview

1
1
Certification
21
21
years of professional experience

Work History

Maintenance Mechanic

DC Department of Transportation
Forestville, DC
04.2023 - Current
  • Inspected DDOT vehicles and equipment for mechanical issues to ensure operational readiness.
  • Performed preventive maintenance according to DDOT schedules and safety procedures to maintain equipment reliability.
  • Responded quickly to emergency maintenance requests in order to minimize downtime.
  • Coordinated with supervisors and crews on urgent vehicle and equipment repairs.
  • Installed, repaired and maintained equipment.
  • Operated hand and power tools to complete repairs.
  • Operate Six- and 10-wheel dump trucks.
  • Operated forklifts, cranes, and other heavy equipment to complete tasks.
  • Remove and or repair concrete, brick, block, cement infrastructure. Also remove and replace asphalt streets, alleys and walking paths
  • Removed snow from roadways using plow equipment
  • Read and interpreted equipment and work orders to properly perform required maintenance services.
  • Completed job entries in PeopleSoft for accurate project tracking.
  • Entered employee hours into payroll system for accurate compensation for payroll
  • Cleaned work areas and secured tools to support safe DDOT operations.

Utility tech

WSSC
Gaithersburg, Md
08.2020 - 04.2023
  • Operate Backhoe and Loader equipment to excavate and load materials.
  • Locate underground utilities using Electromagnetic utility locating or Cable locators also using Thermal imaging equipment
  • Investigated complaints and monitored contractor work to ensure quality and compliance.
  • Conducted site inspections to evaluate conditions and ensure compliance with regulations.
  • Erosion and sediment control inspections of work sites
  • Handled emergency utility service requests outside of regular hours.
  • Worked in Prince George's County and Montgomery County on utility projects and maintenance.
  • Maintained WSSC water and sewer utility equipment using hand and power tools.
  • Inspected WSSC utility lines for leaks, blockages, and service disruptions.
  • Operated valves, hydrants, and pumps during routine WSSC field work.
  • Excavated trenches and accessed confined spaces following WSSC safety procedures.
  • Recorded maintenance findings and completed WSSC work orders accurately.
  • Assisted crews with pipe repairs, meter service, and system shutdowns.
  • Cleaned and secured WSSC job sites after utility maintenance activities.
  • Followed WSSC standards for traffic control, PPE, and hazardous work areas.
  • Conducted tests on samples taken from various points in the utility system.
  • Maintained, repaired and installed water and wastewater lines, fire hydrants and valves.
  • Repaired leaks in pipes, valves, fittings, and other components of the utility systems.
  • Maintained records of all utility system operations and repairs.
  • Ensured compliance with safety regulations while performing tasks associated with utilities.
  • Coordinated efforts between departments involved in maintaining the utilities.
  • Developed strategies to enhance efficiency of existing utility systems.
  • Performed troubleshooting, repairs, and upgrades to meters and equipment.
  • Implemented corrective measures after inspecting defective parts or equipment.
  • Monitored system performance using computerized control systems.
  • Submitted job status reports for record keeping.
  • Reviewed service tickets and investigated customer complaints to identify problems.
  • Answered emergency calls and responded quickly to repair urgent issues.
  • Responded promptly to customer inquiries related to utility service issues.
  • Worked with contractors during installation of new equipment for utilities.
  • Inspected and tested water systems to ensure proper operation.
  • Supervised employees engaged in utility maintenance work activities.
  • Performed preventative maintenance on utility equipment, including pumps and motors.
  • Operated pumps and valves to maintain pressure levels in the system.
  • Documented daily activities related to repair or installation of utilities.
  • Installed new piping systems for water supply, wastewater treatment, and other utilities.
  • Employed various tools and techniques to complete tasks efficiently.
  • Assessed meters for cracks and other issues, repairing problems on spot and testing repairs for proper functionality.

Utility service worker 3

DC WASA
Washington, DC
11.2016 - 10.2019
  • Repaired, replaced, and maintained wastewater collections systems and water distribution systems.
  • Emergency sewer system repair, water main repairs
  • Repaired and replaced sewer taps, cleanouts, sewer mains, water mains, water service lines, cc.
  • Fixed and replaced water meters and water main valves.
  • Investigated illegal dumping and hookups, ensuring compliance with regulations and protecting community resources.
  • Inspected all the work that was being done by contractors.
  • Conducted inspections of various sites to assess conditions and ensure compliance with regulations.
  • Installed fire hydrants, sewer flow meters.
  • Operated CCTV camera to inspect sewer mains, identifying issues for timely repairs and maintenance.
  • Performed repairs on manholes to restore functionality and prevent water leakage.
  • Executed repairs and replacements of manhole frames and covers to maintain safety and accessibility.
  • Operated Jet vac truck for flushing and disinfecting and cleaning sewer mains
  • Investigated and identified water leaks and sewer leak blockages. Performed dye test.
  • Operated dump trucks to haul loads and to dispose of loads (10&6-wheel dump) front end loader to load material.
  • Operates hand tools, air tools and various tools to do various jobs.
  • Uses Maximo to input information about jobs and GIS mapping to help identify data related to the job.
  • Maintained District water and sewer service areas for DC WASA operations.
  • Inspected utility equipment and reported leaks, breaks, and unsafe conditions.
  • Cleared work sites of debris and materials to promote safety and organization., vaults, and service areas following safety procedures.
  • Assisted crews with pipe repairs, valve work, and system shutdowns.
  • Loaded and transported materials to job sites, ensuring proper organization for efficient access during operations. for DC WASA service calls.
  • Coordinated with supervisors and field staff on daily utility work assignments.
  • Followed confined-space, traffic, and workplace safety rules during service operations.
  • Provided customer service by answering questions about billing issues or other related concerns.
  • Repaired or replaced defective parts in utility systems using hand tools and power tools.
  • Followed safety protocols when working with hazardous materials or chemicals used in the utilities industry.
  • Performed routine maintenance on utility systems such as water mains, sewage lines, gas pipes, electrical circuits.
  • Documented all work done in an organized manner for future reference purposes.
  • Maintained accurate records of readings, services performed, and material used.
  • Operated pumps that control the flow of fluids through pipes and other conduits within a service area.
  • Observed safety rules while operating heavy machinery at job sites.
  • Installed new utility systems according to established specifications.
  • Collected samples from various locations for testing purposes.
  • Conducted regular inspections of service areas to identify problems.
  • Assisted in cleaning up debris from construction sites after completion of projects.
  • Assisted with the repair of broken pipelines and other infrastructure components within the service area.
  • Ensured compliance with local laws and regulations related to utilities operations.
  • Responded to emergency calls regarding malfunctioning utilities, providing prompt resolutions to minimize service disruptions.
  • Identified potential problems before they become serious issues requiring costly repairs.
  • Participated in training sessions related to safe operation of equipment and use of hazardous materials.
  • Inspected and tested valves for proper operation.
  • Organized tools, equipment and supplies necessary to complete assignments.
  • Maintained clean, organized and fully stocked work areas for maximum efficiency.
  • Followed daily maintenance lists to keep work areas productive and operational.
  • Completed detailed inspections on equipment to check safety and functionality.
  • Wore appropriate clothing, erected barricades and signage and used proper equipment and tools.
  • Discarded defective or damaged equipment following procedures.
  • Inspected finished work for quality and customer requirements.
  • Coordinated daily utility repair activities with teammates and a supervisor.
  • Performed routine inspections of assigned areas, detecting necessary repairs or hazardous conditions.
  • Executed deep-cleaning procedures on machinery to maintain operational efficiency and prolong lifespan., vehicles, and facility areas weekly.
  • Located utility lines to diagnose and repair issues.
  • Logged services provided in a job ticket system.
  • Read meters and recorded customer consumption.
  • Installed and replaced water meters, ensuring accurate billing and water usage tracking.
  • Maintained and repaired water distribution and wastewater collection systems, ensuring operational efficiency.
  • Utilized geographic information systems (GIS) for documenting and managing utility assets.
  • Implemented erosion and sediment control measures around work sites to protect the environment.
  • Followed strict safety protocols to minimize risks during utility operations.
  • Coordinated with local agencies during construction projects to minimize service interruptions.
  • Performed vegetation control around utility facilities to ensure unobstructed access.
  • Participated in ongoing training on new technologies and regulations in the utility industry.
  • Coordinated utility service shut-offs and reconnections according to scheduled maintenance or construction activities.
  • Conducted routine inspections and maintenance on utility equipment to prevent system failures.
  • Conducted water quality tests, ensuring compliance with environmental and health standards.
  • Performed manual excavation for the installation and repair of utility lines.
  • Operated heavy machinery, including backhoes and dump trucks, for repair and maintenance tasks.
  • Read and interpreted utility maps and plans to locate and diagnose underground infrastructure issues.
  • Monitored and adjusted chemical feed systems for water treatment to meet safety standards.
  • Responded to emergency calls for water and sewer service disruptions, providing timely resolutions.
  • Reported hazardous or unreadable meters to a supervisor to resolve issues.
  • Inspected meters for accuracy and functionality to ensure reliable service delivery. for issues and reported findings to customers and supervisors daily.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Responded to customer questions regarding meter readings and de-escalated situations with professionalism and calmness.
  • Operated various equipment to complete assigned utility tasks efficiently., techniques and tools for task completion.
  • Examined meters for inaccuracies based on past information and kept detailed track of information.
  • Supported activities to maintain equipment in reliable condition.
  • Gathered and evaluated data for validity, accuracy and completeness.

Road maintenance lead

City of Gaithersburg Department of Public Works
Gaithersburg, MD
10.2015 - 11.2016
  • Lead road maintenance crew (9) in the removal and installation of Concrete curb and gutter, sidewalk repair and installation, inlet repair and newly built.
  • Led a team of nine crew members in road maintenance activities. in removal of falling trees and damaged infrastructure pertaining to road maintenance.
  • Lead crew (9) in the removal of asphalt to be repaired whether it was for keying out a specific area or just pothole patching.
  • Operated various equipment including backhoe, skid steer, boom truck, sweeper, roller (5 tons), loader, six- and ten-wheel dump trucks, and ATV to support effective maintenance operations.
  • Inspected equipment, vehicles, and work areas for safety and service needs.
  • Scheduled daily maintenance tasks for municipal buildings, streets, and utility spaces.
  • Organized daily maintenance tasks for municipal facilities and infrastructure. for municipal buildings, streets, and utility spaces.
  • Coordinated repairs with vendors and internal Public Works teams.
  • Monitored inventory for parts, supplies, and maintenance materials.
  • Documented work orders, service requests, and maintenance records.
  • Responded to urgent maintenance issues across City public works operations.
  • Ensured compliance with OSHA regulations related to workplace safety standards.
  • Documented any changes made during the course of a project including labor hours spent, material costs incurred.
  • Reviewed blueprints, schematics, drawings or other specifications to determine appropriate installation methods.
  • Scheduled periodic reviews with team members in order to assess progress towards goals set forth by management.
  • Investigated customer complaints related to malfunctioning machines or equipment malfunctions.
  • Ensured that all equipment was functioning properly by conducting regular tests and repairs.
  • Inspected completed work orders for accuracy and completeness prior to submitting them for approval.
  • Conducted daily maintenance inspections and identified potential areas of improvement.
  • Supervised personnel assigned to perform scheduled preventive maintenance activities.
  • Developed processes and procedures to optimize resource management, improving coordination of manpower, time, and materials for maintenance projects.
  • Assisted in training new employees on operational protocols and equipment maintenance. new employees on proper operation, troubleshooting, and preventive maintenance procedures for equipment used in the facility.
  • Performed routine cleaning tasks such as lubricating moving parts and replacing filters, as required.
  • Oversaw a team of employees to coordinate daily operations and tasks., daily progress reports and overall project planning.
  • Implemented improved training procedures to better develop new personnel.
  • Implemented improved training procedures to develop new personnel.
  • Developed incentive programs aimed at enhancing employee performance and motivation. to maximize employee performance.

Trades Helper (concrete)/Asphalt worker

Prince George's County Department of Public Works & Transportation
Forestville, Maryland
06.2005 - 10.2015
  • Performed maintenance and make repair on various County roads as part of the Road Maintenance Division (ex. Plow snow, fill potholes, lay asphalt, collect leaves, cut and collect fallen trees, set up pumps in flooded areas, unplug sewer pipes, lay drainage pipes, build headwalls, build concrete sidewalks, driveway aprons, inlets, rural roadside mowing, maintain county sediment ponds, cut county maintained grass etc.)
  • Operated equipment associated with performing duties (ex., Concrete saw, roller, forklift, jack hammer, batwing mower, boom axle mower, flair mower, zero turn mower, pole saw, hedge trimmer, weed eater, concrete screed ,Jet-vac truck, rear loader packer, paver, skid loader, loader, 6 & 10 wheeled dump, bucket truck, lowboy tractor (automatic), etc.)
  • Temporarily worked on diesel trucks and equipment, making minor repairs including oil and filter changes, hydraulic hose changes
  • Collaborated with team members and worked independently to ensure timely completion of tasks.
  • Knowledgeable about policies and procedures in the Public Works Department to make proper decisions.
  • Started as a summer youth (Summer 2005), then became a temporary worker (August 2005 November 2005), then a permanent County employee (March 2006 Oct 2015)
  • Loaded, unloaded, and moved tools, materials, and equipment safely.
  • Supported transportation staff with traffic control setup and roadway repairs.
  • Operated hand tools and power tools for general trades support.
  • Inspected equipment for damage and reported maintenance needs promptly.
  • Followed safety procedures and used protective gear during field assignments.
  • Communicated with supervisors and crew members to complete daily work orders.
  • Cut materials on the job site to prepare for installation.
  • Cleaned the job site after work completion and disposed of debris in proper containers.
  • Assisted in the installation of new machines and equipment.
  • Inspected equipment for proper functioning prior to use.
  • Disposed waste products generated during maintenance activities properl.
  • Attended safety meetings to ensure compliance with company regulations.
  • Operated power tools including drills, saws, and grinders to support construction and maintenance projects.
  • Performed basic troubleshooting techniques on malfunctioning machines.
  • Maintained inventory of supplies used during repair work activities.
  • Followed established safety protocols when handling hazardous chemicals.
  • Organized materials needed for specific tasks according to job order instructions.
  • Conducted routine maintenance on tools and equipment to ensure operational readiness and safety.
  • Cleaned and maintained work areas to ensure safety standards were met.
  • Supported skilled tradespeople by assisting with tools and materials during tasks. in completing their tasks safely and accurately.
  • Communicated effectively with customers regarding project progress updates.
  • Maintained organization, cleanliness, and safety in work areas.
  • Completed semi-skilled and skilled work under the supervision of fully qualified professionals.
  • Moved and held materials to assist senior professionals in project completion. materials for senior professionals to complete work.
  • Loaded and unloaded building materials and tools to distribute to appropriate locations.
  • Gathered and disposed of debris to maintain a clean work environment.
  • Operated basic hand tools and power tools under guidance.
  • Provided logistical support by scheduling appointments and managing supplies.
  • Followed instructions carefully to support in the completion of projects on time.
  • Delivered materials to work sites, minimizing delays in operations.
  • Assisted in loading and unloading materials and equipment from trucks.
  • Helped in installing various systems under skilled technician's supervision. various systems under the direction of a skilled technician.
  • Operated hand tools, saws, routers and sanding equipment to prepare materials and finish project surfaces.
  • Operated equipment with strong focus on safety and ground communication.
  • Completed tear-down of existing structures to prepare for new construction.
  • Cleaned and prepared construction sites by removing debris and possible hazards.
  • Demonstrated best safety practices while working at heights and lifting various objects.
  • Loaded or unloaded building materials to distribute machinery or tools.
  • Learned and mastered skilled trade specialties through hands-on training. skilled trade specialties under guidance of expert mentors.
  • Transported supplies to work sites, removed from trucks and organized for crew use.
  • Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
  • Removed damaged materials and prepared surfaces for optimal installations.
  • Mixed, poured, and spread concrete, asphalt gravel, and other materials.
  • Assisted with diverse construction challenges to help the team and the customer.
  • Completed measurements, layouts and job site preparation to reduce downtime.
  • Controlled traffic passing near, in or around work zones.
  • Erected and broke down scaffolding, ladders and other support structures for installations.
  • Completed building repairs and maintenance to walkways, sidewalks and landscaping.
  • Operated hand tools for road, sidewalk, and drainage maintenance across county routes.
  • Cleaned catch basins, ditches, and right-of-way areas along county roadways.
  • Set up traffic control devices for safe work zones on public streets.
  • Inspected equipment and reported repair needs to supervisors and mechanics.
  • Assisted with snow removal, debris pickup, and emergency storm response.
  • Followed safety rules, PPE requirements, and county work procedures daily.
  • Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
  • Organized work area at end of shift to ensure it is ready for next day's production run.
  • Communicated regularly with supervisors regarding progress of projects and completed tasks.
  • Established professional working relationships with staff from various levels.
  • Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
  • Trained new employees on safe operating procedures for all machines used in the facility.
  • Operated forklifts and other heavy machinery to load and unload materials.
  • Communicated with customers, employees and vendors to answer questions and address complaints.

Education

Crossland High School
Temple Hills, MD

Skills

  • Preventive maintenance
  • Equipment diagnostics
  • Work order systems
  • Equipment troubleshooting

Troubleshooting

  • Heavy equipment operation
  • Vehicle inspection
  • Utility maintenance
  • Pump maintenance
  • Valve repair
  • Plumbing repair
  • Mechanical repairs
  • Equipment repair
  • Work order management
  • Work order processing
  • Maintenance recordkeeping
  • Safety compliance
  • Safety management
  • Lockout and tagout procedures
  • Blueprint reading
  • MIG welding
  • Hand and power tool use
  • Seasonal maintenance
  • Equipment controls
  • Motor controls
  • Equipment inventories
  • Problem solving
  • Attention to detail
  • Team communication
  • Emergency response
  • Crew leadership
  • Able to lift 80 lb
  • General Plumbing
  • Valve repair
  • Pump maintenance
  • Able to lift 80 lb
  • Safety management
  • Safety compliance
  • General Plumbing

Personal Information

Driving License: Commercial Driver's License (CDL) CLASS A #1955646, (w)Tanker (w) Passenger Expires 1-19-2028 Washington, DC

Certification

Commercial Driver's License (CDL) CLASS A #1955646, (w)Tanker (w) Passenger Expires 1-19-2028 Washington, DC, Operating Engineers License Class 7B (DC), OSHA 10, Erosion & Sediment Control Certification (State of Maryland #RPC016807), Operator Water Distribution Class 1 (State of Maryland #11455)

Timeline

Maintenance Mechanic

DC Department of Transportation
04.2023 - Current

Utility tech

WSSC
08.2020 - 04.2023

Utility service worker 3

DC WASA
11.2016 - 10.2019

Road maintenance lead

City of Gaithersburg Department of Public Works
10.2015 - 11.2016

Trades Helper (concrete)/Asphalt worker

Prince George's County Department of Public Works & Transportation
06.2005 - 10.2015

Crossland High School

Similar Profiles

CREATE PROFILE
James D. Johnson