Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

James Doby

New Orleans,LA

Overview

13
13
years of professional experience

Work History

Bouncer

Bandstand
02.2024 - 05.2024
  • Getting people in the club and making sure they don't have weapons

Making sure the place is safe

  • Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
  • Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
  • Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
  • Ejected unruly patrons from premises.

Banquet Server

Global Staffing Solutions
08.2023 - 01.2024
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained flexible work schedule to meet event needs.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.

Manager

McDonald's
01.2021 - 10.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Cook

Burger King
05.2011 - 05.2017
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Education

Culinary Arts -

Job Corp
McKinney, TX
02.2011

High school diploma -

Justin F Kimball High School
Dallas-Fort Worth, TX
03.2009

Skills

  • Banquet Experience
  • Serving Experience
  • Culinary Experience
  • Busser
  • Food Service
  • Food Preparation
  • Restaurant Management
  • Restaurant Experience
  • Food Production
  • Cooking
  • Supervising experience
  • Customer service
  • Tableau
  • Analysis skills
  • English
  • Microsoft Office
  • Software troubleshooting
  • Crowd Control
  • Patience and Tolerance
  • Crowd Management
  • Alcohol awareness
  • Security Protocols
  • Multitasking
  • Organizational Skills
  • Team Leadership
  • Decision-Making
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Customer Service
  • Cleaning and organization

Personal Information

Relocation: New Orleans, LA

Timeline

Bouncer

Bandstand
02.2024 - 05.2024

Banquet Server

Global Staffing Solutions
08.2023 - 01.2024

Manager

McDonald's
01.2021 - 10.2022

Cook

Burger King
05.2011 - 05.2017

Culinary Arts -

Job Corp

High school diploma -

Justin F Kimball High School
James Doby