James Dominic Petero
Laie,MI
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ability to effectively communicate by listening and understanding
Overview
13
13
years of professional experience
Work History
Handyman
Wilco Pro
Hawaii
07.2023 - 05.2026
- Performed routine maintenance and repairs on residential properties, ensuring functionality and safety.
- Installed fixtures, appliances, and cabinetry according to specifications and building codes.
- Conducted thorough inspections to identify potential issues, providing solutions to prevent future problems.
- Collaborated with clients to understand their needs and deliver tailored handyman services.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
Delivery Driver
You Produce
Hawaii
08.2024 - 05.2026
- Managed route planning to optimize delivery times and reduce fuel consumption.
- Maintained accurate records of deliveries, including customer signatures and package conditions.
- Trained new drivers on company policies, operational procedures, and vehicle maintenance checks.
- Resolved delivery issues promptly, ensuring minimal disruption to service quality and timelines.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Vehicle Types Driven- Ford E450/ Isuzu Box Trucks
Senior Flight Attendant
Fiji Airways, Fiji Link
05.2018 - 08.2022
- Attended training in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures
- Followed safety, passenger, and supply pre-flight checklists
- Directed junior team members in proper duties and company regulations
- Conducted briefings before takeoff on safety measures such as exit door locations, and seatbelt fastening
- Provided first aid assistance when needed in case of medical emergencies or injuries onboard the plane
- Conducted post-flight inspections for security purposes after each landing.
- Managed approximately more than 300 flights as a Senior flight attendant and also Solo Crew
- Coordinated in-flight services, optimizing meal service efficiency and passenger satisfaction.
- Implemented improvements in cabin procedures, resulting in enhanced operational effectiveness during flights.
Technician/ Accounting Assistant
Sky Technologies
01.2018 - 03.2018
- Installation of taxi Radio Transmitters)
- Assisted with accounts receivable activities such as invoicing, collections, and deposits
- Sorted documents, matching supporting invoices to procurement documents, and verified invoices for payment
- Received payments from customers via cash, check, and credit cards to pay company invoices
- Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable
- Assisted with payroll processing by entering employee hours into the system
Customer Interaction Agent
Pack Leader Pacific
01.2016 - 05.2016
- Pack Leader Pacific under the Health Deal campaign
- Sales representative for Private Health Insurance to the Australian market
- Identified customer needs and provided appropriate solutions
- Resolved customer complaints promptly
- Provided detailed information about product features and services
- Suggested additional products or services based on individual needs
- Resolved customer inquiries efficiently, ensuring timely responses and high satisfaction levels.
- Demonstrated adaptability by learning new systems and software quickly, enabling seamless transitions during technology upgrades.
Volunteer Representative
The Church of Jesus Christ of Latter, Saints
Camarines
01.2014 - 01.2016
- Taught life improvement lessons in Tagalog and Bicol (Native Dialect) to people from diverse circumstances, religions, and cultural backgrounds
- Trained and supervised new volunteer representatives on teaching techniques
- Trained and assisted Foreigners with Language Study
- Assisted Mission President (Supervisor of the Area of the Mission) with organizing all events and meetings for the entire mission
- Mentored junior representatives, offering guidance to enhance their service delivery and skills.
Chief Engineer
Patterson Brothers Shipping, Tony Dunn
10.2013 - 12.2013
- In the engine room
- Tracked and recorded the oil level and refilled it if needed
- Directed the vehicles when loading and offloading
Skills
- Ability to work as a team
- Troubleshooting
- Willing to learn new things
- Experience in Tourism and Hospitality
- Safety procedures
- In-flight safety expertise
- Adaptable mindset
- Hospitality service expertise
- Flexible work schedule
- Emergency situations management
Affiliations
- Attended High School at the Latter-Day Saints Church College from Year 8 to Year 13
- Member of student body council
- Member of the sports committee, LDS Church College
- Enrolled and completed the Self Reliance and Education for Better Work courses
Timeline
Delivery Driver
You Produce
08.2024 - 05.2026
Handyman
Wilco Pro
07.2023 - 05.2026
Senior Flight Attendant
Fiji Airways, Fiji Link
05.2018 - 08.2022
Technician/ Accounting Assistant
Sky Technologies
01.2018 - 03.2018
Customer Interaction Agent
Pack Leader Pacific
01.2016 - 05.2016
Volunteer Representative
The Church of Jesus Christ of Latter, Saints
01.2014 - 01.2016
Chief Engineer
Patterson Brothers Shipping, Tony Dunn
10.2013 - 12.2013