Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Manager

Gerson Doliscat

West Orange,NJ

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. As well as experiences directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Crew Member

Burger King
West Orange, NJ
08.2017 - 10.2019
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.

Tutor

Kumon Learning Center
West Orange, NJ
01.2018 - 04.2019
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Provided homework assistance using specific curriculum and materials.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Provided appropriate learning materials for students.

Assistant Maitre D'

Wilshire Caterers
West Orange, NJ
04.2019 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Manager

Master Pizza
West Orange, NJ
03.2020 - Current

As a store manager at Master Pizza Italian Kitchen i would manage daily operations which consisted of leading and directing a staff of 10 plus people. A manager is required to have knowledge on how to make a pizza, cook any and all items that were on the menu and be able to answer phone calls and take orders over the phone. The primary function of a manager of the store was to be able to tale the food orders, meet the weekly par all while balancing the payroll percentages by ensuring staff clock in and out in a timely fashion and manage the food ordering percentages.

Education

Bachelor of Arts - Computational Science

Montclair State University
Montclair, NJ
05.2023

Skills

  • Hospitality Management
  • Human Resources Oversight
  • Daily Operations Management
  • Team Member Motivation
  • Hiring and Onboarding
  • Contract Development and Management
  • Administration and Reporting
  • Money Transfers
  • Corrective Actions
  • Managing Employee Relations
  • Mathematical Calculation and Reasoning
  • Performance Tracking and Evaluations
  • Coffee Machinery
  • Sales Tracking

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 150 staff members.

Certification

  • Certified Adobe Associate, - [2019-2025]
  • CPM - Certified Professional Manager
  • CM - Certified Manager Certification

Languages

creole
Native or Bilingual
English
Full Professional

Timeline

Manager

Master Pizza
03.2020 - Current

Assistant Maitre D'

Wilshire Caterers
04.2019 - Current

Tutor

Kumon Learning Center
01.2018 - 04.2019

Crew Member

Burger King
08.2017 - 10.2019

Bachelor of Arts - Computational Science

Montclair State University
Gerson Doliscat