Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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James Doucet

Georgetown,TX

Summary

Talented Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

11
11
years of professional experience

Work History

Business Development Executive

Choice Home Health
02.2023 - Current
  • Maintained current knowledge of evolving changes in marketplace.
  • Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
  • Met existing customers to review current services and expand sales opportunities.
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.

Director of Double Creek

East Texas Lighthouse Of The Blind
02.2022 - 01.2023
  • State of Texas = Sales
  • Exceeded targets by building, directing and motivating high-performing sales team
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth., Built tenured team with performance which aligned with company vision and goals
  • Shared the mission of the group to the public with successful community outreach and marketing strategies
  • Built referral pipeline by remaining active with community, establishing referral networks and resources
  • Implemented successful strategies for employee management, occupancy and revenue growth, expense control and quality of services
  • Inputted information from customer calls and onsite service visits into the company's system using Encore
  • Prepared and filed financial statements such as balance sheets and income statements
  • Wrote agendas and notes and sent out automatic notifications for upcoming meetings
  • Monitored multiple databases to keep track of all company inventory

Sales Consultant

Maravilla at the Domain Senior Living
08.2020 - 11.2021
  • Identified qualified prospects through targeted marketing efforts both through online searches and website forms
  • Scheduled communication with prospects, tours both in person and virtual, closing sale date of tour Timely follow up with all prospects through email, phone, etc.

Director of Independant Living

Civitas Senior Living
09.2018 - 03.2020
  • Assisted in recruiting, hiring and training of team members.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Account Manager

Media Choice
08.2016 - 06.2018
  • Provided exemplary level of service to clients to both maintain and extend the relationships for future business opportunities
  • Assisted clients with growing business opportunities with use of effective advertising
  • Recognized as top sales generator, building book of business to an average of 25,000 a month
  • Established more than 25 new accounts, earning a combined billing of 175,000 a year in new business
  • Collaborated with graphic designers to produce high-quality advertising in line with brand image
  • Optimized sales volume by managing accounts and building rapport with repeat customers

New Business Development Account Manager

Goodwill Staffing Group
06.2015 - 07.2016
  • Responsible for managing existing accounts as well as identifing prospective customers
  • Grew customer base from 8 accounts to 25 accounts in 12 months
  • Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.Addressed customer questions and concerns regarding products, prices and availability.Consistently secured new accounts, resulting in a 200% increase in year over year revenue.

Multimedia Local Account Executive

Austin American Statesman
10.2012 - 05.2014
  • Created sales and revenue-generating opportunities in new markets to improve profitability.Developed strategies to position Cox Media to capitalize on emerging customer and market needs.Cultivated strong professional partnerships by creating focused campaigns to drive long term business development.

Education

United States Navy
Beaumont, TX
1993

High School Diploma -

West Brook Sr High School
Beaumont, TX
1989

Skills

  • Client Consultations
  • Revenue Forecasting
  • Business Development
  • Team building expertise
  • Opening and closing procedures
  • Pipeline Management
  • National account management
  • Territory Growth
  • Customer Relationship Management

Accomplishments

  • Achieved record-high client growth in 2013 by developing a comprehensive sales and marketing plan.
  • Supervised team of 5 staff members.
  • Digital Salesman of the year Cox Media Group 2013.
  • Achieved census of 90 in less than calendar year.
  • People on the move Austin 2020.

Timeline

Business Development Executive

Choice Home Health
02.2023 - Current

Director of Double Creek

East Texas Lighthouse Of The Blind
02.2022 - 01.2023

Sales Consultant

Maravilla at the Domain Senior Living
08.2020 - 11.2021

Director of Independant Living

Civitas Senior Living
09.2018 - 03.2020

Account Manager

Media Choice
08.2016 - 06.2018

New Business Development Account Manager

Goodwill Staffing Group
06.2015 - 07.2016

Multimedia Local Account Executive

Austin American Statesman
10.2012 - 05.2014

United States Navy

High School Diploma -

West Brook Sr High School
James Doucet