James Dowd
The Dalles,OR
Summary
Proven Cashier with a track record of enhancing customer satisfaction at Grocery Outlet Bargain Market, adept at operating cash registers with high accuracy and demonstrating exceptional customer service. Skilled in fostering positive shopping experiences and maintaining meticulous checkout areas, showcasing a blend of patience, empathy, and technical proficiency in financial transactions.
Overview
11
11
years of professional experience
Work History
Cashier
Grocery Outlet Bargain Market
02.2019 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Built relationships with customers to encourage repeat business.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Cashier
Kmart, Sears Holding
02.2014 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor of Science - Geology
University of Idaho
Moscow, IDSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Cash Register Operation
Timeline
Cashier
Grocery Outlet Bargain Market
02.2019 - Current
Cashier
Kmart, Sears Holding
02.2014 - 02.2019
Bachelor of Science - Geology
University of Idaho