James Dowdy
Reno,NV
Summary
Dependable and hardworking professional with proven experience in customer service, team leadership, and fast-paced work environments. Strong ability to manage time, solve problems, and collaborate with team members to meet goals efficiently. Demonstrated leadership as a Shift Lead, with a focus on delivering high-quality service and maintaining operational standards.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Aircraft Maintenance Volunteer
Commemorative Air Force (C.A.F.)
Stead Airport
01.2020 - Current
- Assisted in restoration and preservation of historic aircraft
- Performed maintenance and inspections to ensure aircraft condition
- Supported hangar operations and event preparation
Aircraft Maintenance Volunteer
Reno Aviation Museum
Reno, NV
01.2020 - Current
- Maintained and restored aircraft for display and operation
- Assisted with inspections, cleaning, and minor repairs
- Supported staff with events and educational programs
Shift Lead
Fire Wings
Reno, NV
02.2025 - 12.2025
- Supervised shift operations, ensuring smooth workflow and consistent service quality
- Led team members during high-volume periods to maintain efficiency and accuracy
- Resolved customer concerns professionally, improving overall customer satisfaction
- Trained and onboarded new employees on procedures, food prep, and safety standards
- Managed opening and closing duties, including cash handling and store readiness
- Maintained cleanliness and ensured compliance with all health and safety regulations
Crew Member
Dairy Queen
Reno, NV
09.2024 - 11.2024
- Delivered friendly and efficient customer service in a fast-paced environment
- Prepared food and beverages accurately by following recipes and company standards
- Collaborated with team members to complete tasks quickly and effectively
- Completed opening and closing procedures, ensuring store readiness
- Maintained cleanliness and followed all food safety regulations
- Resolved customer issues using strong communication and problem-solving skills
Warehouse Worker
Eagle Rock Shipping and Fulfillment
Napa, CA
- Picked, packed, and prepared orders with high accuracy and attention to detail
- Verified product quantities and ensured correct shipments before dispatch
- Organized inventory on shelves and racks according to company standards
- Assisted multiple departments to meet deadlines and improve workflow efficiency
- Demonstrated strong hand-eye coordination and precision in all tasks
Farm Hand
Kelseyville, CA
- Operated and maintained farm equipment, including mowers and weed whackers
- Performed basic equipment repairs to minimize downtime
- Loaded and unloaded materials such as hay, feed, and supplies
- Maintained fences, barns, and property to ensure safe operations
- Followed safety procedures while completing physically demanding tasks
Education
High School -
Kelseyville High School
Kelseyville, CA 09.2020 - 06.2024
Skills
- Customer Service
- Team Leadership
- Time Management
- Attention to Detail
- Heavy Lifting
- Cleaning & Sanitation
- Picking & Packing
- Problem Solving
- Team Collaboration
- IOS & Android Systems
- Inventory management
- Team leadership
- Training development
Volunteer Experience
- Commemorative Air Force (C.A.F.), Aircraft Maintenance Volunteer, Stead Airport, 01/01/20, Present, Assisted in restoration and preservation of historic aircraft, Performed maintenance and inspections to ensure aircraft condition, Supported hangar operations and event preparation
- Reno Aviation Museum, Aircraft Maintenance Volunteer, Reno, NV, 01/01/20, Present, Maintained and restored aircraft for display and operation, Assisted with inspections, cleaning, and minor repairs, Supported staff with events and educational programs
Long Term Goal
Aspiring to earn a Bachelor of Business Administration (BBA) Reno and pursue leadership roles in business operations and management.
Timeline
Shift Lead
Fire Wings
02.2025 - 12.2025
Crew Member
Dairy Queen
09.2024 - 11.2024
High School -
Kelseyville High School
09.2020 - 06.2024
Aircraft Maintenance Volunteer
Commemorative Air Force (C.A.F.)
01.2020 - Current
Aircraft Maintenance Volunteer
Reno Aviation Museum
01.2020 - Current
Warehouse Worker
Eagle Rock Shipping and Fulfillment