James Downing
General Manager
Tripoli,Iowa
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I have a unique insight of the challenges and rewards of being apart of Mallard Point by Atria as a resident for 5.5 years. As ambassador for four years I met potential residents to support the sales department and assisted new residents to assimilate into the community.
Having visited 29 Holiday locations across the country, it enabled me to bring new and exciting concepts, activities, menu suggestions, styles of communication and fun ideas.
I led many resident activities, i.e., Just Cook It, Sing Alongs, Cardio Drumming, Candy Sales for Salvation Army and Focus Meetings.
Currently I know 2/3rd of the existing residents by name and have good relationships with staff.
My understanding of this position, as I have observed, could include mopping floors, plunging toilets, elevator breakdowns, broken pipes, resident complaints, but I would like to see Mallard Point have a smooth transition from Kathy Miller to the new GM.
Kathy has done an amazing job, she leave big shoes to fill.
Overview
40
40
years of professional experience
Work History
President
Timberlake Home Owners Association
08.2010 - 08.2012
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Owner
Nine, Inc.
02.1999 - 04.2010
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Opeations Manager for Personal Computer Division
D P Enterprises
01.1985 - 12.1998
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Accounting Manager
Cascade Machinery And Electric
02.1977 - 12.1984
- Complied with established internal controls and policies.
- Streamlined month-end closing procedures resulting in reduced processing time without compromising accuracy or completeness of the reports generated.
- Developed and maintained system of internal controls to prevent fraud and abuse.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Collaborated cross-functionally to develop departmental budgets for optimal resource allocation and cost control.
- Created and maintained financial databases for data entry, tracking and reporting.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
Accounting Bookkeeper
Certified Frozen Foods
03.1972 - 12.1977
- Managed payroll processing, ensuring employees were accurately compensated in a timely manner each pay period.
- Supported the implementation of new accounting software, leading to increased efficiency in bookkeeping tasks.
- Ensured timely vendor payments by effectively managing accounts payable and maintaining strong relationships with suppliers.
- Matched purchase orders with invoices and recorded necessary information.
Education
Finance & Accounting
University of Washington
Seattle, WA06.1973
Skills
Policy Development
undefinedTimeline
President
Timberlake Home Owners Association
08.2010 - 08.2012
Owner
Nine, Inc.
02.1999 - 04.2010
Opeations Manager for Personal Computer Division
D P Enterprises
01.1985 - 12.1998
Accounting Manager
Cascade Machinery And Electric
02.1977 - 12.1984
Accounting Bookkeeper
Certified Frozen Foods
03.1972 - 12.1977
Finance & Accounting
University of Washington
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