James Dragoo
Spokane
Summary
Dynamic and results-driven sales leader with a proven track record in direct selling, account management and team leadership across commercial, industrial, datacenter and semiconductor construction sectors. Known for creativity, collaboration and strong relationship building skills, I successfully navigated a team through corporate restructuring, expanding responsibilities and geographies while driving consistent growth. Experienced in ERP reporting, forecasting and managing complex sales operations.
Overview
12
12
years of professional experience
Work History
Senior Sales Manager (WA)
Wesco
06.2021 - Current
- Conducted comprehensive market research to identify emerging trends, opportunities for growth, and potential risks to inform business strategy.
- Drove sales effort with budget $80M with 4 branches & two ERP’s (WESCO/Anixter), ensuring profitability and sales-operational efficiency.
- Led team across multiple developmental geographies, overseeing development of individual sales plans with realistic sales targets.
- Provided leadership during large acquisition, spearheading cross functional initiatives and expanding products/services to increase sales and market penetration.
- Collaborated with vendor partners to strategically target customer segments, optimizing sales efforts across territory.
Eastern Washington Sales Manager
Wesco
01.2019 - 05.2021
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Provided sales leadership to three sectors of business, OEM, Industrial and Construction.
- Maintained a $30M budget across two branches.
- Grew total revenue by 10% by focusing on large project business.
- Established strong relationships across multiple product segments.
Senior Account Representative
WESCO
05.2015 - 12.2018
- Resolved escalated client issues professionally while adhering to established guidelines, minimizing potential losses for the company.
- Cultivated strong relationships across all levels of client organizations, from executive leadership to operational teams.
- Managed contractor account territory, consistently meeting or exceeding sales & margin targets
- Expanded product sales footprint within account base by identifying new opportunities and leveraging existing relationships & business
- Expanded product sales footprint within account base by identifying new opportunities and leveraging existing relationships & business.
- Partnered with vendors to strategically target large scale projects, driving significant growth and account penetration.
- Collaborated closely with internal teams, including project management, quotations and inside sales, to ensure seamless customer service
Outside Sales Representative
CED
03.2013 - 04.2015
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Built relationships with customers and community to promote long term business growth.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Skills
- Sales coaching
- Negotiation expertise
- Rapport and relationship building
- Performance tracking and evaluations
- Territory management
- Business growth and retention
- Business development
Timeline
Senior Sales Manager (WA)
Wesco
06.2021 - Current
Eastern Washington Sales Manager
Wesco
01.2019 - 05.2021
Senior Account Representative
WESCO
05.2015 - 12.2018
Outside Sales Representative
CED
03.2013 - 04.2015