JAMES DREWES

Work History

VERADIGM

04.2024 - Current

Leveraged relationship-building and solutions-selling skills to develop targeted outreach strategies, increasing qualified opportunities.
Collaborated with sales teams and utilized CRM software (Salesforce & HubSpot) to manage leads and track activities, consistently setting discovery calls and demonstrations for potential clients.
Developed and implemented targeted outreach strategies based on market research and industry trends.
Collaborated with sales teams to understand their needs and ensure effective handoffs of qualified leads.
Utilized CRM software, Salesforce & HubSpot, to manage leads, track activities, and create performance reports.
Generated and qualified a pipeline of high-quality leads, resulting in a 15 % increase in qualified opportunities.
Continually exceeded quarterly sales and demo goals by 150%.
2024 fourth-quarter CEO award winner for exhibiting top-tier performance.

CAPITAL ONE

01.2021 - 12.2023

Played key role in newly launched new Inside Sales team surpassing 3.5M dollar goal through first 6 months.
Spearheaded growth by operating within new model, collaborating with 12 team members, expanding into new territories, and adding acquisitions.
Achieved 185%+ of annual goal across new Mississippi and Albany territories in 2022.
Obtained $250K+ in new monthly spend by partnering with leadership to get three new clients approved within 90 days.
Exceeded target of 7 of first-time appointments weekly by identifying and acquiring new clients.
Implemented successful reporting tools and joined the local Home Builder Association within assigned territory to source new clients.

CAPITAL ONE

01.2020 - 01.2021

Defined new role and processes in collaboration with leadership and Inside Sales team.
Prospected new business opportunities by researching small business trends, needs, and behavior.
Utilized consultative selling expertise to secure client appointments.
Attained 350% of sales target in northeast Indiana territory (2020–2021).
Pivoted to co-lead PPP Loan applications in response to COVID-19.
Led team of 20 cross-functional team members to gather, verify, and process 5K+ PPP loan applications.
Drove incremental charge volume 225% to goal on Spark card with new and existing clients.

CAPITAL ONE

01.2018 - 01.2020

Accepted new role within the organization while planning/establishing three new Strategic Account Manager position positions.
Researched, identified, and established rapport with new business prospects.
Leveraged consultative selling strategy to boost revenue and strengthen existing client relationships.
Led department to reach all-time high growth while achieving 280% of goal (2019).
Trained and mentored all incoming sales talent, addressing any knowledge gaps in selling or technology skills.
Influenced business clients to add the Spark card into purchasing and bookkeeping programs, increasing incremental charge volume by 305%.

CAPITAL ONE

06.2015 - 01.2018

Improved customer relations by collaborating with relationship managers to implement effective customer service strategies.
Facilitated client demonstrations on fully integrating credit card expense training into their account systems.
Obtained 156% of annual goal across entire Great Lakes region from 2016-2018.
Performed consistently at top level in defined sales goals, incentives, and overall team goals.
Served as relationship manager’s resource/point of contact within broader Capital One organization.
Gathered feedback and championed company-wide improvement opportunities.
Supported relationship manager in researching/planning for Spark Card consultation sessions, including client relationship, spend history, and performance.
Enabled successful appointments, stronger relationships, and increased spend.

R.J. Reynolds Tobacco

Introduced new product line—Grizzly, America’s #1 smokeless tobacco family—into 200-year-old industry while managing existing line of 30+ products.