James Drye
Washington
Summary
Dynamic Network Technician with extensive experience at Verizon, specializing in fiber optic technologies. Proven track record in enhancing network performance through expert troubleshooting and rigorous testing. Adept at providing technical training and fostering strong vendor relationships, ensuring high-quality service and customer satisfaction. Skilled in fiber splicing and project management.
Professional in network technology with strong background in fiber optics installation, maintenance, and troubleshooting. Skilled in diagnostics, system optimization, and ensuring seamless connectivity. Reliable team player with focus on achieving results and adapting to changing needs. Known for strong analytical skills, effective communication, and commitment to quality.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Network Technician, Fiber Optics
Verizon
04.1999 - 11.2021
- Established strong relationships with key vendors in order to source high-quality materials and equipment at competitive prices.
- Maintained high-quality service standards by adhering to industry best practices and safety regulations during installations.
- Provided training to junior technicians in the proper handling, installation, testing procedures related to fiber optics technology.
- Improved network security through proper handling, testing, and splicing of fiber optic cables.
- Ensured optimal signal transmission by conducting thorough end-to-end testing on all installed systems.
- Enhanced network performance by troubleshooting and resolving complex fiber optic issues.
- Installed and configured new devices and system components.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Copier Service Technician
Konica Business Machines
03.1992 - 06.1999
- Increased first-time fix rates by utilizing advanced troubleshooting techniques.
- Assisted in training new team members on company procedures and best practices for copier servicing.
- Proactively identified potential issues during routine maintenance visits, preventing costly future breakdowns.
- Spearheaded the implementation of new diagnostic tools, increasing efficiency in identifying copier issues.
- Conducted thorough preventative maintenance checks, reducing equipment downtime.
- Replaced defective components and parts on malfunctioning computers and office machines.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Education
No Degree - IT Network Security
Hope Academy
Washington, DC01-2025
No Degree - IT Network Security
HumRoTEC
Rockville, MD03-1991
Skills
- Fiber optic terminations
- Fusion splicing
- Fiber splicing expertise
- Customer support
- Project management experience
- OTDR testing
- Network security practices
- Fiber optic connectors handling
- Preventative maintenance procedures
- Outside plant construction
- Network troubleshooting
- Technical training
- Cable installation
Certification
- CompTIA A+ - Computing Technology Industry Association.
- CompTIA Network+ - Computing Technology Industry Association.
- Apple Certified Support Professional (ACSP) - Apple.
Timeline
Network Technician, Fiber Optics
Verizon
04.1999 - 11.2021
Copier Service Technician
Konica Business Machines
03.1992 - 06.1999
No Degree - IT Network Security
Hope Academy
No Degree - IT Network Security
HumRoTEC
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