James Duane
Monmouth
Summary
Motivated and disciplined business marketing student-athlete with extensive leadership, sales, customer service, and coaching experience. Proven ability to balance collegiate athletics, academics, and professional responsibilities while maintaining a strong GPA. Experienced in telesales, client relations, team leadership, social media, AI tools, Excel, and audio production. Demonstrates resilience, determination, and strong work ethic through overcoming multiple athletic injuries while continuing to pursue competitive football at the collegiate level.
Overview
6
6
years of professional experience
Work History
Convenience Store Clerk
The Neighborhood Market
Monmouth, OR
12.2024 - Current
- Trained new staff on operational procedures and customer service protocols for consistent performance.
- Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
- Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
- Complied with company guidance and state and federal laws to control sales of tobacco, alcohol and [Type] products.
- Ensured timely stocking of shelves, coolers, and displays for optimal product availability to customers.
Football Player
Western Oregon University
Monmouth, OR
09.2020 - Current
- Mentored junior players, fostering skill development and teamwork on and off the field.
- Analyzed opponent strategies to inform tactical adjustments during games and practices.
- Developed strong rapport with teammates, fostering a supportive environment that encouraged collaboration on and off the field.
- Maintained drive and determination to obtain personal and team objectives and goals.
- Attended practices as scheduled, properly dressed and ready to train.
Football Coach
Western Oregon University
Monmouth, OR
09.2024 - 12.2024
- Developed and implemented training programs to enhance team performance and player development.
- Analyzed game footage to identify areas for tactical improvement and strategy adjustments.
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
Life Insurance Agent
Family First Life
Monmouth, OR
02.2024 - 12.2024
- Developed tailored life insurance solutions to meet clients' diverse financial needs.
- Conducted thorough assessments of clients' insurance requirements and risk profiles.
- Provided exceptional customer service, ensuring satisfaction and retention among policyholders.
- Educated clients on policy features, benefits, and claims processes for informed decision-making.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
Convenience Store Clerk
The Neighborhood Market
Monmouth, OR
03.2021 - 01.2024
- Collaborated with team members to streamline checkout processes, improving efficiency during peak hours.
- Maintained a clean and organized store environment for an improved shopping experience.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
Retail Sales Associate
Fred Meyer
Medford, OR
12.2019 - 04.2020
- Maintained store organization and cleanliness to promote a welcoming environment.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to restock merchandise and ensure inventory accuracy.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
Bachelor of Science - Business Marketing
Western Oregon University
Monmouth, OR06.2026
High School Diploma -
South Medford High School
Medford, OR06.2020
Skills
- Reliability and punctuality
- Point of sale operation
- Cleanliness maintenance
- Cash handling proficiency
- Customer service
- Leadership & Teamwork
- Sales & Telesales
- Cold Calling & Client Relations
- Microsoft Excel
- AI & Computer Proficiency
- Social Media Operations
- Audio Production & Editing
- Communication Skills
- Coaching & Mentorship
- Time Management
- Problem Solving
Websites
Accomplishments
- I was part of the junior honors society all the way through middle school, and high school.
- I maintained honor role throughout my tenure in college.
- I finished both high school, and college standing above a 3.5 GPA.
- I was a first team all-conference linebacker in high school.
- I have played college sports for over 6 years, and have overcome multiple major injuries.
Timeline
Convenience Store Clerk
The Neighborhood Market
12.2024 - Current
Football Coach
Western Oregon University
09.2024 - 12.2024
Life Insurance Agent
Family First Life
02.2024 - 12.2024
Convenience Store Clerk
The Neighborhood Market
03.2021 - 01.2024
Football Player
Western Oregon University
09.2020 - Current
Retail Sales Associate
Fred Meyer
12.2019 - 04.2020
Bachelor of Science - Business Marketing
Western Oregon University
High School Diploma -
South Medford High School