James DuBose
Wadsworth,OH
Summary
Business-driven General Manager for 4 years developing skills in recruiting, training, and mentoring employees. Adaptable and able to multitask while keeping a high quality standard. Eager to grow with a company and develop skills even further.
Overview
8
8
years of professional experience
Work History
General Manager
Travel Centers Of America
03.2021 - Current
- Maintained and improved sales, profit margins, labor costs, and loss prevention.
- Traveled on many occasions to other sites within the company around the country to open up new locations, and as well as support locations in need of fresh ideas/ culture turnaround.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and new applications for streamlined use within the company.
- Directed successful operational strategies resulting higher customer satisfaction ratings as well as improve sales and labor.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Production Supervisor
Leonard LLC
09.2017 - 02.2021
- Succeeded in this role while attending college full-time and moved on once graduating with my degree.
- Assessed job applications and made hiring recommendations.
- Hired, trained, and mentored staff to maximize effectiveness.
- Developed weekly work schedules to meet company needs as well as accommodate employee schedules and vacation requests.
- Helped with planning schedules and delegating resources to meet coverage and service demands as well as implementing new systems and policies during Covid-19.
Education
Associate of Applied Business - Human Resources
Stark State College
Canton, OH05.2020
Skills
- Computer and Microsoft Office Proficient
- Training and Mentoring
- Great Communication Skills
- Problem-Solving
- Hiring/Interviewing
- Scheduling
- Detail-Oriented
- Flexible and Multitasking
- Performance improvement
- Effective leader
- Exceptional interpersonal communication
- Business Development
Additional Information
- Microsoft Office Specialist Certification.
- Servsafe Certified
- Involved with local Charities
Timeline
General Manager
Travel Centers Of America
03.2021 - Current
Production Supervisor
Leonard LLC
09.2017 - 02.2021
Associate of Applied Business - Human Resources
Stark State College
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