James Dvorak
Decatur,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Consistent pest control technician with history of success working as part of customer-focused team. Offering several years of related experience in addition to building customer relationships. Completes tasks of all skill levels to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pest Control Specialist
Rentokil PCI Pest Control Service
Carrollton, TX
07.2023 - Current
- Conducted thorough inspections of residential and commercial properties to identify signs of pests and potential entry points.
- Identified infestations and isolated sources with physical inspections of premises.
- Inspected facilities to determine infestation source and appropriate treatment.
- Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
- Performed follow-up visits to ensure that treatments were effective and pests had been eliminated.
- Provided advice on preventive measures such as proper sanitation practices, storage techniques, and exclusion methods.
- Investigated complaints from customers about suspected cases of re-infestations or inadequate service quality.
- Followed safety procedures when handling materials and discarding waste.
- Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
- Maintained knowledge and adhered to state rules and regulations.
- Set mechanical traps, baits, and glue boards to remove pests from interior areas.
- Followed all company protocols when applying pesticides on the inside and outside of structures.
- Identified pest issues, placed traps and bait and removed dead pests after extermination.
- Calculated fumigant and chemical applications requirements based on size of building and exterior footprint.
- Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
- Utilized appropriate protective gear and equipment during application.
- Educated clients on preventative measures and the importance of sanitation to reduce future pest problems.
- Met with customers at residences and places of business to check on pest and rodent situations.
- Followed local, state, and federal regulations regarding the safe handling and application of pesticides.
- Provided detailed reports to clients detailing the services performed, findings, and recommendations for future prevention.
- Operated and maintained pest control equipment and vehicles, ensuring they were in good working condition.
- Adapted pest control strategies based on seasonal pest trends and emerging pest threats.
- Utilized personal protective equipment (PPE) to ensure safety during pest control applications.
- Attended workshops and seminars hosted by employer to keep current on methods regarding pest control.
- Identified opportunities for additional services and provided clients with recommendations for further pest protection.
- Performed follow-up visits to monitor the effectiveness of treatments and make adjustments as necessary.
- Worked independently to manage daily schedules and route planning efficiently.
- Coordinated with property owners and managers to schedule treatments at convenient times.
- Responded promptly to customer inquiries and complaints, providing exceptional service to ensure satisfaction.
- Applied chemical and non-chemical treatments safely to control and eliminate pests, including rodents, insects, and termites.
- Participated in ongoing training to stay current with new pest control techniques and safety protocols.
- Assessed the severity of pest infestations to determine the best course of action for eradication.
- Collaborated with sales teams to provide estimates and recommendations for pest control services.
- Maintained accurate records of treatments applied, pests encountered, and customer interactions for regulatory compliance.
Commercial Pest Control Technician
ABC Home and Commercial Services
Ft Worth , TX
07.2015 - 06.2023
- Inspected premises to determine the extent of infestations and areas where pests may be entering buildings.
- Identified sources of infestation by inspecting attics, basements, crawl spaces, and other areas.
- Applied insecticides as necessary to eliminate existing pest problems or prevent future infestations.
- Performed pest control services for commercial clients, ensuring compliance with safety protocols and regulations.
- Maintained knowledge and adhered to state rules and regulations.
- Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
- Calculated fumigant and chemical applications requirements based on size of building and exterior footprint.
- Identified infestations and isolated sources with physical inspections of premises.
- Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
- Set mechanical traps, baits, and glue boards to remove pests from interior areas.
- Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
- Attended workshops and seminars hosted by employer to keep current on methods regarding pest control.
- Responded promptly to customer inquiries and complaints, providing exceptional service to ensure satisfaction.
- Performed follow-up visits to monitor the effectiveness of treatments and make adjustments as necessary.
- Identified opportunities for additional services and provided clients with recommendations for further pest protection.
- Coordinated with property owners and managers to schedule treatments at convenient times.
- Worked independently to manage daily schedules and route planning efficiently.
- Operated and maintained pest control equipment and vehicles, ensuring they were in good working condition.
- Participated in ongoing training to stay current with new pest control techniques and safety protocols.
Education
High School Diploma -
Decatur High School
Decatur, TX06-2005
Skills
- Pest identification
- Chemical Application
- Sanitation Practices
- Service Sales
- Pest Removal
- Pesticide application
Certification
- Texas Certified Applicator in Pest, Termite and Commodity Fumigation
- Associate Certified Entomologist
- Rodent Academy Course
- NPMA Quality Pro
- NPMA Quality Pro Food safety
- NPMA Quality Pro Public Health
- NPMA Quality Pro Schools
- NPMA Green Pro
- NSF - HACCP for warehousing and distribution
- AIB Internal Auditing Techniques
Accomplishments
- The Bug Master - Technical Sales Elite- Highest dollar value in sales
- Copesan - One of four nationwide technicians nominated for Technician of the year
Timeline
Pest Control Specialist
Rentokil PCI Pest Control Service
07.2023 - Current
Commercial Pest Control Technician
ABC Home and Commercial Services
07.2015 - 06.2023
High School Diploma -
Decatur High School
- Texas Certified Applicator in Pest, Termite and Commodity Fumigation
- Associate Certified Entomologist
- Rodent Academy Course
- NPMA Quality Pro
- NPMA Quality Pro Food safety
- NPMA Quality Pro Public Health
- NPMA Quality Pro Schools
- NPMA Green Pro
- NSF - HACCP for warehousing and distribution
- AIB Internal Auditing Techniques
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