James Edwards

• Key role in planning, implementing and managing all necessary marketing and telesales activities throughout a 7 +state territory. (Mid-west, Eastern and Southern US).
• Primary focus is managing and working with multi-faceted automotive repair and/or collision center managers, admin, operation management and principals.
• SaaS Automotive repair software to include administrative and operational management, bookkeeping and online parts ordering, full OEM guidelines and repair procedures.
• Worked hand in hand with the national sales department, sales and customer support teams.
• Responsible for continued 8 quarter growth, increasing sales and profits which elapsed 30+ year record in sales performance, quarterly profits, business presentations and new marketing activities.
• Provided 100% unedited automotive direct OEM repair information and vehicle diagnostic in addition to SaaS applicable programs and program training, Cloud based applications and technical support.
• Managed all business development and consultative sales solutions, adding the Challenger sales model, monthly and quarterly forecasts using Key Performance Indicators, instructional / training sales programs to meet administrative objectives annually.

● Business, Marketing and Sales Reorganization, Administrative Procedures and Operations, for a Fabrication and Manufacturing companies.

● Business advisor for Building Material Fabricator and Scientific Technology Manufacturer.

● Implemented business development and sales reorganization programs originated to increase sales and operational performance and residual profits.

● Built, Designed and formatted marketing and support materials to initiate new business directives, planning and directed sales focus to include operational guidelines in order to facilitate overall increases to revenue and long-term business growth.

● Initiated intermediate and long-range business planning designed to streamline manufacture and production cost designed to gain notable market share through quarterly and annual projections throughout regional / territorial markets.

● Devised and deployed strategic positioning for brand strategies and product enhancement.

● Analyzed and interpreted regional data to determine current problem areas that lacked improvements and much needed change. Exceeded all Fiscal forecasts on regional annual sales projections by triple digit percentages.

General Management duties for Operations, Logistics, Warehousing and Packaging, full Marketing and Sales programs, order processing and procurement.

● Responsible for all administrative guidelines and customer support materials, using cost saving measures designed to create greater operational effectiveness noting sizable results for both quarterly profit and nationwide customer retention.

● Conducted business operations, warehousing and logistics for International manufacturers of scientific / technology-based products.

● Developed operations and sales directives throughout the US and Canada bringing focus to retail outlets and online E-commerce customers.

● Increased the overall market share by 80% within year two, developing E-commerce, digital media and direct sales strategies that drove fiscal gross and net profit increases with targeted increases to new product lines and new industry segments.

● Responsible for all budgets and P & L to gain focus on growth projections and strategic plans.

● Developed value-added solutions and advanced sales approach by leveraging industry trends, directed new customer advertisements, targeting new hi-tech prospects.