James Eisenhart

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Receive deliveries, code where applicable, rotate and put in appropriate storage area
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Maintain proper product levels in all areas within the Perishable Department
• Properly clean and sanitize the department
• Maintains variety and layout standards
• Ensure that all advertising and sales promotion materials applicable to the department are properly utilized
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures

• Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store
• Responsible for hiring, training, and developing associates
• Manage performance through performance management, coaching, appraisal and disciplinary efforts
• Ensure proper control of all store funds and company assets
• Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures
• Ensure that staffing schedules across departments meet the business needs

• Manage the Grocery Department, including hiring, training and developing department associates
• Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports

• Responsible for productivity, profitability, work environment, relationships, visual presentation standards, and operational compliance of the store; measured through various reporting tools, associates observations and Area Director feedback.
• Train and coach service selling associates on "Customer Care Process", Courtesy Vehicle Inspections (CVIs), and general operation of store systems.
• Keep store staffing and talent at optimal levels to ensure operating efficiency and top service levels.
• Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety.
• Responsible for the overall day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs and proper service repairs.
• Advise associates, technicians, and customers on tires, parts and service programs.
• Key holder and responsible for basic and detailed opening and closing responsibilities.
• Built display wall and shelving units for product displays
• Responsible for all minor repairs for this location